Every ProFirst Certified Collision Repair Facility is validated for its skill set and proficiency at performing complete, proper and safe Honda repairs while pursuing industry education and stressing exceptional customer satisfaction. Each ProFirst Certified shop is audited annually by an independent third-party to help ensure a high level of quality, transparency, accountability and professionalism.
Honda Specific Training
To ensure that body shops keep up with the latest Honda technology, each ProFirst Certified shop must complete Honda-specific training through I-CAR. By working with a ProFirst Certified shop, customers can rest assured that they're getting their vehicles repaired by professionals with the most knowledge, skills and experience in the collision repair industry today. In addition, body shops have to be an I-CAR Gold Class Professional®, Verifacts VQ or Verifacts Medallion shop and are required to take additional Honda-specific training as it becomes available.
Honda OE Repair Information
ProFirst Certified body shops have unprecedented access to all OE service and repair information, including mechanical and collision repair, for all years and models of Honda automobiles – information needed to make a safe and complete repair.
The Proper Tools and Equipment
Late-model vehicles are often designed and engineered using different metals and lightweight materials to increase fuel economy. These materials often require specific tools and equipment for proper repair, and ProFirst Certified shops have the right tools and equipment to repair your Honda, regardless of the year or make.
Top-Tier Shops Only Qualify
All ProFirst Certified shops are required to maintain a clean and professional environment inside the shop, the customer areas, and outside the building.
Through a third-party, American Honda physically inspects all ProFirst Certified shops annually to confirm tools and equipment, facility cleanliness, and overall shop operation. Training and verification of proper repair procedures is performed on an ongoing basis.
Sources: ProFirst Certified Website