After a car accident, you face a tough question: How do you find the right repair shop when there are so many out there? We created the E-star network to help drivers find reputable, cutting-edge repair shops in their neighborhood.
Comprising more than 1,000 reputable repair shops, the E-star network provides access to RepairView®, which offers online monitoring of your car's repair process. And — even better — your repairs will be guaranteed for as long as you own the vehicle.
How it Works
Once you officially decide to bring your car to an E-star facility, your Esurance claims adjustor will conduct a conference call between you and the shop to schedule a time for inspection.
By choosing an E-star facility, you get access to online repair monitoring through RepairView. This means you will be able to see daily photos of your repairs in progress, follow along as your vehicle completeds the 10-step repair process in detail, get updates on the status of your repair as they are being done, and you'll be able to contact the shop directly! E-Star Body Shops are E-xcellent! When we look for E-star shops, we are looking for a commitment to top-quality repairs and customer service.
We Will Take You through the Entire Repair Process
Esurance constantly monitors E-star shops to ensure they provide high-quality repairs and excellent customer service. Each shop in our network is a state-of-the-art facility that adheres to strict environmental/EPA standards. And as a company that values what our customers have to say, we always take your feedback into account when evaluating E-star shops.
At Esurance, we want to make your claim process as easy and smooth as possible. While you can pick the repair facility of your choice, you also have the option of selecting an E-star facility to take advantage of the benefits noted on this page. If you have any questions on E-star when you are filing your claim, ask your dedicated claims rep.