After a car accident, you can select your own auto body shop or one that ERIE recommends.
Car Repair Options
You’ve been in an auto accident, filed an auto insurance claim, and now your vehicle needs to be repaired. Look to Erie Insurance for help with the auto repairs. We have several options that will help get you back up and running as soon as possible with a number of repair facilities options.
ERIE’s auto repair options include the following car repair facilities and programs. Your adjuster can help in determining which of these options is best.
Direct Repair Program (DRP)
The DRP includes independent auto repair shops and dealerships approved by Erie Insurance . With the DRP option, there is no need for a claims representative to estimate the damages to your vehicle. One of our qualified repair facilities (Find a Repair Facility) performs the estimates and vehicle repairs. Approved DRP shops also offer Erie Insurance Customers a lifetime guarantee on workmanship.
Repair Shop of Your Choice
You may also choose from the many repair shop options in your own area (Find a Repair Facility). If you prefer not to use or are not eligible to use Erie Insurance’s Direct Repair Program, you have the option of using the auto repair shop of your choice once your vehicle has been inspected and your estimate has been approved-
If your vehicle is not safe to drive, and you do not wish to use ERIE’s Drive-In Claim Center or a DRP shop options, or your claim is not suitable to handle in a drive-in or DRP shop, a claims representative will come to your vehicle’s location to inspect and estimate the damages to the vehicle.
Drive-In Claim Service
Another option in some areas is Erie Insurance’s Drive-In Claim Centers, which are staffed by Erie Insurance claims representatives who are trained to inspect your car and prepare auto repair estimates. While auto inspections are made by appointment only, the process usually takes about 30 minutes or less. If your car is safe to drive, you may be able to schedule a vehicle inspection at one of our convenient locations.