Auto Physical Damage Claims

Crum & Forster works to understand the specific needs of each commercial auto policyholder. We have a dedicated team of claims associates who specialize in claims involving damage to private passenger autos, trucks and truck tractors. They are well trained and equipped with specifically designed programs to ensure delivery of superior claims service.

  • Our call center is ready to take your call any time of the day or evening. Click here to report a claim.
  • Claims are handled by dedicated teams tailored to your account.
  • Associates are trained to handle heavy vehicle losses.
  • Insureds and claimants are contacted within one business day.
  • Vehicles are inspected within 2 business days.
  • We utilize a streamlined approach for handling small physical damage claims without the need for an appraisal.

Our Vehicle Repair Program features:

  • Convenient repair or replacement of your glass damage. Click here for more information about this program.
  • Direct Repair facilities nationwide.
  • Agreed price for cost of repairs usually secured within 24 hours.
  • Payment is made directly to the repair facility, so there is no downtime waiting for the check to arrive.
  • A national agreement with Enterprise for prompt delivery of your passenger and light-commercial rental vehicle.
  • Rental charges are paid directly to the rental company.