Better Business Bureau

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Our Organization

Michael J. Sigal, President of California Business Bureau, Inc. has led the organization since its founding in 1973 and provides guidance in the areas of corporate management and strategic planning. The management group listed below provides strong support.

Sales & Marketing

  • Sales & Marketing Management
  • Sales Presentations
  • Proposals, Agreements & RFPs
  • Business Development

Client Relations

  • Client Liaison
  • Project Coordination & Planning
  • Client/Agency Requests
  • Special Handling of New Business
  • Client Orientations


  • Collection of Client Accounts
  • Data Analysis
  • Special Reports
  • Verbal Account Status
  • Compliance Officer

Medical Billing Services

MBS Cash

  • Collection of Early Out Patient balances
  • Short term Patient Payment Plans
  • Ability to pay – Charity screening
  • Verbal Account Status
  • Recommendation for Bad Debt
  • Special Project Management

MBS Insurance

  • Insurance Billing and Follow-up
  • Insurance Appeals - Contract Interpretation
  • Account Analysis
  • Special Project Coordinator

Information Systems

  • Client Data Processing Liaison
  • Electronic Account Assignment
  • Customized Report Programming

Administrative Services

  • New Business Data Entry
  • Remittance Advice/Invoicing
  • Direct Payments/Adjustments
  • Accounts Receivable
  • Cancellations
  • Inventory/Actuary Reports


  • Finance Administration
  • Human Resources


  • Franklin J. Love, Legal Counsel, Collection Litigation
  • John Marshall, Corporate Counsel