Mitchell International Partners with UpdatePromisePay

by Taylor Su - Wed, Jan 15, 2020 9:21 AM

CHINO, California – January 15, 2020 Mitchell International recently announced that it has partnered with UpdatePromisePay powered by UpdatePromise to be their Merchant Services Provider for Mitchell Cloud Glass. The integrated payment solution is set to launch early in the first quarter of 2020.


“We chose UpdatePromise because our two companies are aligned when it comes to Consumer Experience and Technology. The alignment between our two organizations positions our Glass Technicians, both in store and in the field, to provide customers with simple, seamless payment processing options at some of the most competitive rates available in our industry.” says Mark Bennett, Product Manager for Mitchell International.


UpdatePromise began providing merchant services to the Automotive Industry in the year 2016. Since their debut in the Automotive Financial space, they have partnered with multiple top tier providers to upgrade the Consumer Payment Processing Experience within the Collision, Dealership, Glass and other Automotive segments.


Chief Operating Officer of UpdatePromise, Rich Pannazzo, comments, “We saw a gap in the Automotive space when it came to Consumer payments. There was no true Point of Sale system available for business to provide a smooth, seamless and integrated payment process to their customers, who today, expect to pay everything on their phone or on a smart device capable of texting and emailing their receipts to themselves,” on the background of developing UpdatePromisePay.

Pannazzo also states, “Combining this technology with the buying power of UpdatePromise to leverage the best rates available, a win-win solution is created for both the Consumer and Business.”


About UpdatePromise

Located in Chino Hills, CA, UpdatePromise is the leading Consumer Experience provider for automotive dealers, insurers and repairers throughout North America. Founded in 2009, the UpdatePromise flagship automated messaging system has impacted more than 20,000 businesses and their consumers, delivering unparalleled experiences accumulated through over 200 million text messages throughout the United States. Visit to learn more.


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Taylor Su


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