Appreciate the great service from the receptionists - Stephanie and ??? (sorry). Very friendly and helpful. The estimator Lori L. did a superb job handling my file. She was able to deliver my truck on time and provided excellent customer service. I also appreciate that she noticed a slight flaw in the detail work which she suggested i bring my truck back at a later date, which i will. The shop people did A-**** work on my truck. I also appreciated that the other estimator Tony who remembered me by name from my last visit. I will definitely recommend North Fresno Collision for their quality work and great customer service. Well done team!
12/27/2019
Jeffrey M. VERIFIED CUSTOMER
Vehicle Make : JEEP
Jamie was a true professional. The repairs were done timely and overall the whole staff is very nice
11/23/2019
Mario N. VERIFIED CUSTOMER
Vehicle Make : HONDA
Excellent service and communication. Above and beyond expectations.
11/15/2019
JAMES E. VERIFIED CUSTOMER
Vehicle Make : MERCEDES-BENZ
Very satisfied
11/12/2019
ANNE H. VERIFIED CUSTOMER
Vehicle Make : HONDA
I was treated as an intelligent human being: Questions answered directly and follow through was excellent, quite different from experience with San Luis Obispo Caliber Collision, where I was snoozed, patronized, lack of follow through. 5 stars for Fresno collision!
11/4/2019
WILLIAM L. VERIFIED CUSTOMER
Vehicle Make : DODGE
THE WORK THAT WAS DONE ON THE DODGE WAS ABSOLUTLY FLAWLESS. WE COULD NOT HAVE ASKED FOR BETTER WORK TO BE DONE.!!!
11/2/2019
M VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great communication … very easy to work with froM
10/17/2019
SUSAN G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Excellent communication and beautiful job
10/13/2019
Dan R. VERIFIED CUSTOMER
Vehicle Make : FORD
I brought my car over to be appraised. They determined it needed to be repaired. I brought it back thinking I would drop it in the morning and pick it up later that day .No one ever told me it would need to be at your shop for 8 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I declined a rental car as I thought I’d just walk over that same day and pick it up. It worked out, and I rented a car. But you all could have and should have done a better job explaining and helping me know what to expect. I don’t work in your industry. Don’t assume that I k ow anything!! Explain things and communicate better. It was a big problem, my wife was going out of town and we totally expected that we’d have my car. You need to explain really basic things like “to do that repair, your car will need to be in the shop for 8 days.” I had no idea!!!!!!!!!!!!! And I’m not a dumb person. You literally never told me and I had no idea and could not imagine that my car would be gone for 8 days!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
10/3/2019
SYDNEY J. VERIFIED CUSTOMER
Vehicle Make : BMW
Jaime very professional and friendly
Daily updates appreciated
9/28/2019
Kristina H. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
They were very helpful and kind. Did a great job on the repair!
9/20/2019
MONTY L. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Awesome customer service and awesome work. 10 out of 10. Would definitely recommend to anyone. Great job guys!!!
9/12/2019
RALPH K. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Good job
9/11/2019
JEFFREY L. VERIFIED CUSTOMER
Vehicle Make : SUBARU
Andrea and the staff could not have been better. They made the whole experience as relaxing as it could have been. My car looks great again.
8/31/2019
Shacola B. VERIFIED CUSTOMER
Vehicle Make : DODGE
They were very professional and the woman at front desk was very helpful in ensuring I got a rental car that met my need.. Good service everyone in there is very courteous and makes sure the customer is satisfied from start to completion..
8/16/2019
JOANN C. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
They did an amazing job my car looks great you can’t even tell it was in an accident and everyone was super nice and professional would recommend Fresno collision. The staff gets a 10+
8/13/2019
JAMES E. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Great job! And, a great car wash!
8/13/2019
JEFFREY M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
I’m happy!
8/7/2019
SAM K. VERIFIED CUSTOMER
Vehicle Make : GMC
I found some more scratches and chips on my vehicle and my side glass was scratched when the vehicle was returned to me.