Excellent customer service. Repairs were finished earlier than expected and they did a great job!I would highly recommend Hendrick Collision to anyone I know.
10/31/2014
Myrtle M. VERIFIED CUSTOMER
Vehicle Make : Nissan
We received professional, considerate, and timely response, and quality work. We appreciate the help and support of everyone involved in the work and process.
10/30/2014
Monshea B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone on the team was extremely professional my repairs were done in a timely fashion and I was informed and updated. I thank you for your gratitude and service I give you guys five stars and I would recommend others to use your car repair services.
10/29/2014
Stacy S. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you for keeping me updated on the progress of the repairs. Excellent customer service!
10/29/2014
Davis K. VERIFIED CUSTOMER
Vehicle Make : Acura
Simply, thank you.
10/29/2014
Tammila R. VERIFIED CUSTOMER
Vehicle Make : Dodge
The customer service was GREAT!!!! They turned a bad experience with an accident into an enjoyable experience. They took the time to explain every detail of the process and continued to update on a regular basis. When I went to pickup my truck, I was surprised, after all the work was complete, they took the time to clean it bumper to bumper as well as the inside. Very nice extra touch.
I would suggest that they take the customer service training they received over to the Hendrick Dodge Service Department and show them how it is done, they are very much lacking over there.
Thank you to everyone at Hendrick Collision Center for a great job!!!!!
Mark Rasdall
10/29/2014
Marissa E. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was courteous and professional, and the results of their work was wonderful!
10/28/2014
Jorge B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
hopefully, in a good way, I I don't have to use your services again, but if I do, I will definitely return to Hendrick. I want to mention Mr. West Mr. Helms and miss Strother for helping to turn a bad day into a better day, can't remember her name but the lady at the front desk was also very courteous too.
10/28/2014
Stacey W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service!!!! Great customer service from day one, as soon as I walked in with my 20mth old son they made us feel welcome and at home. I absolutely loved the text message updates! I would definitely recommend you guys to someone else!!
10/28/2014
Annette C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
All of the guys that helped me were extremely nice & professional. The Geico rep, a rep from City Chevrolet, & the guys from Enterprise made my wreck experience so much easier. I don't have their names in front of me right now, but please look on my paperwork to see who they are. I am 43 yrs old, and that is my best experience I've ever had with a car dealership!!!!!!!
10/28/2014
Kenneth M. VERIFIED CUSTOMER
Vehicle Make : Ford
Was highly impressed with the competent service and completely satisfied with the work performed. I would definitely use your service again if the need arises. I shall also recommend you to my friends. Thank you very much!
10/25/2014
Teresa B. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great service. The car looked perfect...it shined!
10/24/2014
Carl F. VERIFIED CUSTOMER
Vehicle Make : Kia
The customer service side of it was exceptional. Really appreciated how i was kept abreast of all stages of the repair. Also the speed of the repair was great. It wasn't a long process and the results were satisfactory. Thanks Rick Hendricks.
10/24/2014
Desiree G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
It was a very nice experience from the claims adjuster setting open the appointment to me dropping off my car and my rental car waiting. No hassle!
10/23/2014
Robert B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional
10/23/2014
Amy W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thanks!
10/22/2014
Anand D. VERIFIED CUSTOMER
Vehicle Make : Porsche
Excellent
10/22/2014
Daniel W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They even detailed my truck!!!!
10/22/2014
Deborah F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very helpful during this time and everything was handled ib a very professional and quick manner. Saying I was completely satisfied is an understatement.