The service was prompt. My car looks brand new and the customer service when i picked up my car was awesome!
8/16/2019
Carolina M. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Took longer than what we have previously talked about. Car was dirty from the inside, and everything was everywhere. I don’t understand why would that be if the repair was made outside. Lastly, one of the rear window wasn’t done all the way.
8/16/2019
Rodney B. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Good work, good communication, treated me well
8/14/2019
Alicia J. VERIFIED CUSTOMER
Vehicle Make : HONDA
The service met my needs-there were a few areas where it was still visible where the hail damage was repaired, but it was insignificant. Overall the main repairs were done with good results.
There was a bit left to be desired regarding providing excellent service. When I arrived to pick up my car the first time I realized that one of the two claims was not addressed. There was obvious damage to the rear bumper. The person at the desk stated that she asked several times of the adjuster if he’d spoken to customer about the bumper. My husband spoke to your employees several times and NO ONE -Including Geico, mentioned the bumper. My husbands concerns that he discussed revolves around how the bumper would be repaired (replaces or fixed) and again no one mentioned that the geico adjuster stated that it wasn’t included in the claim.
So I obtained Child care and drive all the way from Katy to arrive in time to get the car, and was sent away having to leave my car for an additional weekend and picked up Tuesday when I had to be late for work in katy to get the kids to daycare in Copperfield the. Drive to The location and get to Katy!
Very much an inconvenience that communication (simply asking About our bumper during one of the many conversations with my husband) could have relieved.
Otherwise, I’m good with the service received.
The owner did apologize and was able to get my window tinted for only 35$ which he said was passing the cost rate they receive for the service.
So, we appreciate getting that done in one stop.
All in all, I was pleased. Would likely try to locate service closer to home or work next time yhough
8/14/2019
Pedro B. VERIFIED CUSTOMER
Vehicle Make : RAM
Awesome work!!!!!!!! I'm so happy I went to yal!.. 100% beautiful work. My truck looked better than when I took it out the the dealership... one stop shop!!!the best in Houston tx!!
8/13/2019
Monica R. VERIFIED CUSTOMER
Vehicle Make : JEEP
My car is acting all kinds of crazy
8/10/2019
Marchoni A. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Well first the staffs are polite and courteous, second the vehicle repair was done earlier than the target completion and clean.
Thank Cubbage for taking care of my car. You are well recommended for a great service
8/9/2019
Kim N. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Excellent customer service, timeline exceeded my expectations and the continuous text updates were icing on the cake. All around satisfaction!
8/2/2019
Claudia C. VERIFIED CUSTOMER
Vehicle Make : FORD
Thank you guys!! You were so fast and my car looks as if anything ever happened! I hope I don’t need you guys again but if I do I’ll definitely return to you
7/31/2019
William M. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
Top notch..
7/27/2019
Susan H. VERIFIED CUSTOMER
Vehicle Make : RAM
Wonderful experience. Would definitely use them again.
7/26/2019
ESMERALDA C. VERIFIED CUSTOMER
Vehicle Make : HONDA
Excellent service and repair work.
7/26/2019
Brent P. VERIFIED CUSTOMER
Vehicle Make : MINI
Extremely professional, excellent customer service. Job well done.
7/26/2019
Jorge R. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
My experience went really well, my car was done faster than what I expected. Lovell and John were very nice and informative about the repair process. Also really loved how you guys will send me text messages informing about when my car would be done!
7/26/2019
Dana M. VERIFIED CUSTOMER
Vehicle Make : NISSAN
Other than a couple of miscommunactions, the call that my car was ready came at closing time for the shop... the car repair is amazing and they cleaned the car, even polished headlights. Its like i picked up a new car. Will use this shop for windshield repair in the coming weeks. Very nice people.
7/26/2019
Rosa S. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
The whole experience was amazing. I felt like my time was valued. Everyone had all the paperwork together and got me in and out of there very quickly. My bumper looks brand new. Very happy with the results.
7/24/2019
Cathy C. VERIFIED CUSTOMER
Vehicle Make : HONDA
You made the process very stress-free for me and I appreciate that The young lady that assisted me Brooke was very professional and friendly I felt totally at ease with her thank you for a job well done
7/24/2019
David C. VERIFIED CUSTOMER
Vehicle Make : FORD
The rear driver's side door will not stay closed. There is a safety issue when turning a corner and the door flies open. I know it's insurance that is denying coverage, but the question is how did the overall experience go. This is part of that experience, so I have to say I'm not completely satisfied. Cabbage is doing their best to remedy the situation, so it looks like it's time to switch insurance companies.
7/21/2019
Sara G. VERIFIED CUSTOMER
Vehicle Make : NISSAN
They were very friendly and helpful.
7/19/2019
Laura T. VERIFIED CUSTOMER
Vehicle Make : NISSAN
You guys are awesome! Everyone is so nice, repairs were done in quickly and the repair itself was perfect!!! Thank you for everything!