The repair took a very long amount of time, much more than what was anticipated.
2/13/2019
Tiffany V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
From the time I dropped off the car to the time I picked it up it was great customer service. I went to pick up my vehicle & they detailed the inside of my car, vacuumed and cleaned it out !!! They went above and beyond!!! I definitely will be sending business your way & be returning for any future business !!! Then you !!!!
2/13/2019
Vincent S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fantastic customer service.. I appreciated how I was called and sent texts to keep me informed.. thanks you for taking care of my vehicle and for great customer service !!
2/13/2019
Dominic C. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service. Very friendly and accommodating. Washed my car inside and out when repairs were finished. Love the text updates. Quick repair time.
2/12/2019
Joan B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My truck looks like it just came off the dealer's lot. It's perfect. I am very pleased with the repair work and the interior detailing was awesome!
2/11/2019
Georgia M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Josh was great with making the process easy and less stressful. I appreciate his assistance with everything. I also like the fact that I got text alerts regarding the status of repairs. Thanks a lot Carruba team the car looks brand new!!!
2/11/2019
Timothy D. VERIFIED CUSTOMER
Vehicle Make : Toyota
You guys don’t know how to order parts that’s the only bad part about it you had ordered parts twice for the car that’s only thing that **** about the repair
2/10/2019
Mariah B. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Excellent customer service
2/9/2019
Daniel R. VERIFIED CUSTOMER
Vehicle Make : Honda
Rental was great. Happy the car was detailed on the inside. Repair work looks good.
2/9/2019
Kendall A. VERIFIED CUSTOMER
Vehicle Make : Jeep
My vehicle was repaired in exactly 7 days since my accident occurred! I’ve never had such quick service done. I appreciate the friendliness and the job well done. I can tell that Carubba was very thorough with the repair.
2/9/2019
James M. VERIFIED CUSTOMER
Vehicle Make : Jeep
All involved were very polite and very knowledgeable about everything I needed to know all I can say you have a great crew there thanks Jim
2/9/2019
Jeffery/kelly L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job as always !! Love getting my car back fixed on the outside and clean on the inside !!
2/9/2019
Timothy S. VERIFIED CUSTOMER
Vehicle Make : GMC
The repair was 3 weeks late. There was a tool stuck in my headliner. All four wheels were scratched. I am hoping they will get replaced.
2/9/2019
Cynthia J. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything was good
2/9/2019
Hollis D. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
My vehicle was not repaired to pre-accident condition. It was listed on the intake form as in "good" condition when in fact it was off the showroom floor brand new. It was raining when I picked up my car from the shop so I couldn't really see the quality of the repair work but once the rain stopped, it was clear to see that the collision repair was not checked after completion. There are gaps in the hood, light fixtures. In addition to that, my vehicle reeked of cigarette smoke and no one in my family smokes. I phoned the office twice to speak with someone about it and have not received a return call. Colleen is very nice but the repair work leaves much to be desired. I have contacted GEICO to alert them of my dissatisfaction and expect that the issues notes above will be addressed quickly and completely.
2/9/2019
Beth S. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looks great. Thanks for the extra touch (detailing it).
2/9/2019
Antonia S. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Carubba ALWAYS DOES A STELLAR JOB! I WILL NEVER GO ANYWHERE ELSE!!!!
2/9/2019
Florence W. VERIFIED CUSTOMER
Vehicle Make : Ford
From the front to the back my service was a complete satisfaction. Customer service was top notch. The updates by email and text were great. Front office staff, Jill and Matt were amazing. I felt well informed and comfortable when I left my vehicle at the shop. The entire experience left me with a great taste in my mouth. I will refer all of my friends and family to Carubba. Thank you all for making this a wonderful experience.
2/8/2019
Barbara P. VERIFIED CUSTOMER
Vehicle Make : Honda
I love that you cleaned the inside of my car too.
Thank you very much