The NOW communication plan of texting was a challenge for me at my age. We got though it with a couple phone calls. The end result is we are very happy with our vehicle repair
1/25/2018
William R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Great customer service
1/24/2018
Catherine H. VERIFIED CUSTOMER
Vehicle Make : Buick
Car Guys West they did an awesome job at keeping me updated and explained everything to me what as far as the process. They took care of my repair fast and efficiently. They even helped me get my rental back to Hertz. They have made the it a eaiser time for me when I was in need.
1/19/2018
Claudia M. VERIFIED CUSTOMER
Vehicle Make : GMC
The job was finished before the anticipated time and the car looks like new. Excellent customer service.
1/17/2018
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was really nice. Super happy with everything start to finish.
1/16/2018
Darryl J. VERIFIED CUSTOMER
Vehicle Make : Ford
Great service and on time. I will refer anyone I can.
Thanks
1/13/2018
Adriana A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The entire staff at Car Guys Collision was AMAZING! My service representative was Lonnie and he was great! He explained everything perfectly and gave me the best service ever. Thank you so much for all you do! If you ever need an honest, reliable and perfect service for your car, don’t hesitate to visit Car Guys Collision.
1/4/2018
Lydia M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I would refer them to anyone. Very friendly staff who goes above and beyond to please their customers. They even stayed after hours to accommodate me. Felt nothing but a friendly kind atmosphere from staff the first step I made in the building. Thanks for everything.
12/28/2017
Tracie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Just before I got this text I discovered you can see the original color of the door and tire cover that was put on my car. I will be calling in the morning to discuss.
12/27/2017
Cathy R. VERIFIED CUSTOMER
Vehicle Make : Nissan
Expeditious quality service as promised
12/24/2017
Genevieve B. VERIFIED CUSTOMER
Vehicle Make : Toyota
From the beginning with greeting from Lindsay to the experience and consideration of Dave I was very comfortable. The work his staff did in my car was absolutely perfect. It's like nothing ever happened to the body. I would recommend Car Guys to anyone for repair, service and workmanship.
12/15/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Honda
Did a great job on my car. They kept me well informed about progress on the job. Went very smoothly.
12/13/2017
Karina S. VERIFIED CUSTOMER
Vehicle Make : Toyota
My car looks great thank you so much! You guys did a great job!
12/9/2017
Jordan V. VERIFIED CUSTOMER
Vehicle Make : Infiniti
They made it pleasant during the whole process
12/9/2017
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They were the best! I wouldn't change anything that they did! They were so respectful and kept me updated consistently on the progress of my car and even called to tell me my car was finished 5 days earlier than expected! Every good word describes them! I will always recommend!
11/20/2017
Fred C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Good job great detailing thanks for a great job
11/17/2017
George S. VERIFIED CUSTOMER
Vehicle Make : Buick
Don't change anything
11/14/2017
David G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Physical repairs were excellent. The text messages for status updates I didn't find effectual & sometimes annoying. Office service protocol could use some improvement...ie, do not let customer sit in limbo waiting for action while you are doing other activities. Customer is 1st and their needs & attention should be addressed.
11/10/2017
Garalyn M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job it was excellen
11/8/2017
Sonya C. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Staff was very professional, personable,informative and friendly. The work was professional,detailed and delivery was very prompt.I will definitely use this company in the future and will certainly refer my friends and family.I'm extremely satisfied with their work!