My vehicle was presented to me with an incomplete repair and I am still waiting to get it done. Now its become a matter if the truck came that way. Not Acceptable
8/13/2019
Peter E. VERIFIED CUSTOMER
Vehicle Make : GMC
Very professional and fast.
8/9/2019
ERIN J. VERIFIED CUSTOMER
Vehicle Make : CHEVROLET
I unknowingly drove my Tahoe home apparently with no break lights and no back turning signals (left & right). The lights and signals will not come on at all. Upon further inspection, one of the plastic pieces in the back, on the ceiling, that controls the lights is broken. It looks like one of the plastic hooks was broken.
6/15/2019
GLORIA G. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
Gary Gardner was fantastic handling the whole process of getting my vehicle repaired. I’m very pleased with the service I was provided by Crest
Collision.... Thank You Very Much!
6/6/2019
Shei M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great Customer Service at Crest Collision Center. The
Team was helpful in explaining every step of the repair
process!
5/10/2019
Justin W. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
5/10/2019
Neeraj C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rich is the best! He made everything an easy and wonderful experience.
Thanks Rich. Greatly appreciate it.
5/9/2019
**** D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not only was I treated horribly, but when I voiced my opinion I was made to feel like it was fault. The shop took more than **** month to fix my car. When I got it it was not repaired with quality. I had to send it back. Rather than apologizing or paying for my full rental the shop decided to give me a small percentage off. As if they were burdened to do so. I had to repeatedly ask for updates and a fake answer was given each time. I will never shop any Crest dealership nor would I even think about recommending Crest to my family or friends. I wouldn’t even recommend them to my enemies. No one deserves that kind of stress.
5/7/2019
Angelo M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Communication was great. We had no issues with the repair process. Repairs done promptly.
4/5/2019
James E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Your team was extremely helpful and efficient! Thank you!
4/1/2019
Lynn H. VERIFIED CUSTOMER
Vehicle Make : Lexus
I brought my car in after getting into a minor accident in my neighborhood. I was greeted by Larry **** when I walked in and he took care of me through the entire process. He was very friendly and explained everything so that I knew what to expect. The car was done when he told me it would be and it looked great. I hopefully won’t need you guys again but if I do I’ll be back and will refer anyone that’s looking for collision work done. Thank you for all your help!
3/30/2019
Shannon H. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I am happy. They did exactly what they said they would. It was in a timely fashion. The personnel were great to work with.
3/21/2019
John B. VERIFIED CUSTOMER
Vehicle Make : Kia
Good job on the car. BUT. Was told on 3-**** repairs were done and moving car to the paint shop. the car was returned on 3-9 and I picked it up on 3-10. I'm not upset, just wonder why it took so long to paint.
3/15/2019
Nick F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Took too long (9days with no paint work involved) I was sent a message my vehicle was ready and it wasn’t. When I picked up my vehicle the bumper was/is not straight.
3/13/2019
Ramiro A. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything went smoothly!
3/7/2019
Hyekyeong K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Mr. Gary is the best work.
I appreciated again.
Thank you
3/1/2019
Ian N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service Rep answered questions I had in a timely manner. Car was returned washed, clean and the work guaranteed for life!
1/27/2019
Carolyn K. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was impressed w/ the way they kept me informed of the progress of my car. Also, the gentleman at Crest, when I picked it up, was very nice.
1/15/2019
Tim B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Service was great. Appreciated the ongoing updates and the quality of work was top notch
12/27/2018
Albert G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My collision service adviser Austin Marquis was prompt, courteous; and, kept me well-informed about the progress concerning my repair. Gary Gardner, my Customer Service Adviser was quite thorough, making sure proper measurements were taken; the right parts were ordered; and, did pretty much everything needed to assure my vehicle would be in the shop for as short a time as possible. All-in-all, a very good experience for my Chevrolet Corvette Z06.