The outcome of work on both the self pay work and the insurance work was
exceptional, great body work.
The only small issue I had was I started out with
Mitch and Larry had to take over because Mitch’s
wife had a baby. When I asked Larry if a certain light casing had been
replaced his answer was ‘I don’t know it’s on your paperwork’. That’s not an acceptable answer. He also didn’t even know which side of the car had the self pay work done. It was apparent he had not taken the time to familiarize himself with the work done on my car and only wanted to tell me I could find the answers to my questions on the paperwork. I had to insist he show me the work completed and after he looked at my paperwork he finally did. Also after he and another young man walked away I noticed something like paint or wax droplets on my door. The young man was called back out and brought out a chemical spray and we both worked rubbing it off. So please pay attention to details and please make sure all technicians even when filling in for someone else is fully aware of all repairs. Thank you.
9/18/2018
John G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Good job!
9/5/2018
Betty M. VERIFIED CUSTOMER
Vehicle Make : Kia
Dominic was very kind & courteous but more importantly made a difficult situation very manageable and stress free from start to finish.
8/30/2018
Bethany N. VERIFIED CUSTOMER
Vehicle Make : Honda
Mitch was very friendly and provided regular updates. The entire process was smooth and quick with quality work delivered.
8/30/2018
Michael C. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great service and work done!
8/25/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
No problems. Everything was smooth. Thanks!
8/24/2018
Oscar J. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great crew from the customer svc desk the work crew. My svc manager Dominique was great.!
8/23/2018
Rudy Z. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work done on the car was excellent. The car was ready on the day and the time promised. The man who showed me the work done was courteous and very knowledgeable. The coordination between your company and the car rental was seamless. This was a 5-star experience for me!
8/11/2018
Allison M. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was a claimant with State Farm and AMM made a stressful situation so easy and even enjoyable. I would recommend them to anyone. They have great customer service and the repair was top notch: thanks guys!
7/31/2018
Nancy N. VERIFIED CUSTOMER
Vehicle Make : Toyota
After leaving—this morning I noted that there is a crease in the body up & to left of the trunk—I don’t think that was there before the accident—I cannot get there today—please contact me Monday—I will try to send a pic in the meantime. No one asked me about it before or after the repair was done on the bumper
Otherwise, the sevice was great—easy experience until this morning
7/13/2018
Larry S. VERIFIED CUSTOMER
Vehicle Make : Ford
It was a pleasure dealing with a company how still understands customer service. My truck was ready one day before I expected it. And was returned washed clean. I’ll be back and pass the word on
Thank you
7/9/2018
William M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Took a couple of days before updates started to arrive, but the work done was great.
6/29/2018
Sammilu H. VERIFIED CUSTOMER
Vehicle Make : Toyota
All good.
6/17/2018
Kyle D. VERIFIED CUSTOMER
Vehicle Make : Dodge
AMM did an amazing job on my truck. They completed the job when they said they would and went above and beyond my expectations. I will continue to use them and recommend them to anyone who asks
6/16/2018
Erin H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The entire process was way better than I was dreading as it was an insurance claim. Jeff O. kept me in the loop and was extremely helpful.
6/14/2018
John M. VERIFIED CUSTOMER
Vehicle Make : Nissan
I have worked with AMM team about 3 times they do great work and take care of the customer. Thanks
6/14/2018
Aariean C. VERIFIED CUSTOMER
Vehicle Make : BMW
My car wasn’t ready when they called and told me it was ready. I came to pick up car just to find out it wasn’t ready after they called me and said it was. Then that same day I talked to gentlemen and he said they are in the assembly stage right now. He said I’ll push the tech. All this was on last Friday. I never heard where they anything from them Saturday. So I said I guess I have to wait till Monday. I called them Monday around 8:30-9am and asked if my car was ready. She said yes. I said was anyone not going to call and let me know. She apologized. I go to pick up my car and pay for the repair. I get in my car and in the back seat was a remote control to a Tv or something. Then I start my car up just to look on the dash to see that my hood is open. Why is my hood open and it rained the night before. My hood shouldn’t have been touched when I was getting repairs on my bumper. Needless to say I just was not happy with my experience.
6/9/2018
Terry M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This place is amazing. Everyone is friendly and very knowledgeable. Best experience I’ve ever had with a car repair.
6/9/2018
Wanda H. VERIFIED CUSTOMER
Vehicle Make : Honda
AMM is just so professional! They say what they are going to do and they proceed to do it! They are timely and make me feel so at ease in a very stressful situation . I feel like I am in the best of hands when I take my vehicle to AMM for repairs!
Thank you AMM
6/9/2018
Mourad B. VERIFIED CUSTOMER
Vehicle Make : Volvo
I liked how efficient everybody was- the girls out front to Mitch to the guys who did the work. Even pick up was easy. Using AMM takes the stress out of accidents!