Initially my trunk would not close. I asked Byron for help. after trying several times to close it himself he had to remove a plastic part in order to close it. he gave part to me and asked me to call on monday to make an appt to come back in to have it repaired. it was dark and cold and almost 6 pm when I picked up my car and had no choice but to do this as I had to get to work. Dont like having to come back in a 2nd time to have this problem fixed
12/1/2018
Charles G. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
We shopped around for estimates and we delighted to find that our favorite dealership had the best estimate and the best quality GM products.
12/1/2018
Christopher W. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I am very satisfied the condition the car went in and the difference when they fixed it looks new
12/1/2018
**** R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
good job on my car
11/24/2018
Jessica S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Have taken my vehicle here for repairs each time it needs to be fixed. Am always happy with the service.
11/21/2018
Katherine K. VERIFIED CUSTOMER
Vehicle Make : Kia
Took a week longer to repair my vehicle than originally stated. Which I can understand, but NO ONE EVER CALLED ME. I had to call every day to ask about my car, and was told "It should be done today" or "Yes, tomorrow." I got one welcome text when they got my car, but NEVER any follow up texts. I just discovered that the passenger door that was repaired bounces when it's opened. I will be calling to ask about this.
11/2/2018
Virgil P. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work and done just as promised!
10/30/2018
Steven P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Aron was great to work with! I was leaving on a 4K mile vacation right after I was backed into in a parking lot. Aron had the car aligned and balanced to make sure we were able to drive safely without wearing the tires. He then told me they could schedule the cosmetic work to be done on our return from vacation. Great problem solving! He was friendly, professional and communicated well.
Thank you, Linda Pragman
10/27/2018
Jaye E. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Body work done was good! They forgot to put holes & screws in the front bumper as before & replace a driving light on the left front. Aaron did get the bumper issue fix immediately & said to call him anytime next week replace the bulb, takes 5 minutes.
10/21/2018
Garry D. VERIFIED CUSTOMER
Vehicle Make : Lexus
Car nice and clean on outside. Needed to be vacumed on inside. Beauitful job
10/20/2018
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Honda
I've worked with four of your folks now after two accidents in 3 months. The work is flawless but the more remarkable thing is that the people you hire are good people who are friendly, honest and easy to work with. You should be aware that your employees went out of their way to fix the back of the drivers' seat which was in no way related to my accident. One of your people stayed late to help finish that job, which was wholly unexpected and unnecessary. Your people did that because they thought they could fix it faster and better than I could and they were right. It's much appreciated and I could not be happier. And yes, if asked, I will certainly tell people to go to McCarthy Morse Collision Repair. You've got great people. Thank you!
10/16/2018
James B. VERIFIED CUSTOMER
Vehicle Make : Subaru
As always, your experts do an excellent job. Thank you Aaron Cook!
10/13/2018
Gill.mary C. VERIFIED CUSTOMER
Vehicle Make : Buick
Excellent attention to detail; on time completion; periodic communication. A+
10/13/2018
Teresa D. VERIFIED CUSTOMER
Vehicle Make : Honda
Customer service and communication were great.
Timely and efficient
10/8/2018
Mary R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Byron was efficient, informative and compassionate about my totaled car. Kudos to you for having the good sense to hire him! He’s an experience differentiator!
10/5/2018
Joseph R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The body work looks good and was completed quickly. After refilling several times, it seems the reservoir for the window washing fluid was damaged in the accident.
9/16/2018
Aundrayah S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Thank you!
9/16/2018
Linda W. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone in the office was great! And friendly! Also, I LOVED getting all the text dates on my car. That was above & beyond anything I’ve experienced.
Thank you.
9/15/2018
Stephen G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Looks good and runs as it did before.
9/5/2018
Adrian B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Car looks good, but I’m frustrated that not all the repairs were completed when I picked it up. My side mirror didn’t get replaced as the parts have not arrived yet. But I had to take my vehicle and come back another day. I would have rather kept my rental car than be inconvenienced with having to return in a few days to compete the work.