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Real Reviews from VERIFIED CUSTOMERS
Stacy C. VERIFIED CUSTOMER
Vehicle Make : Ford
Had multiple trips to address the same issue(s)
12/13/2018
Ralph E. VERIFIED CUSTOMER
Vehicle Make : Lexus
You did not read my survey - I am not Ralph
12/11/2018
Annette J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My experience with Roger's Master Collision was exceptional. I appreciate the great job that was done on my vehicle.
12/6/2018
Deborah F. VERIFIED CUSTOMER
Vehicle Make : Honda
The number of delays (5!), lack of communication, and general treatment was abhorrent. Truly one of the worst customer service experiences I've ever had, until meeting Brian, the day the car was first returned, but then sent back not working properly. My car still doesn't sound right.
12/1/2018
Jerry F. VERIFIED CUSTOMER
Vehicle Make : Toyota
I especially appreciate the care and service Tom Kutz was able to provide. Excellent work and all done in a professional and systematic order.
11/15/2018
Suzette S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Beautiful work, very courteous and kept us in the loop the whole way through. Also completed the project earlier than estimated!
11/3/2018
Libby B. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Consistant delays in finish time over multiple experiences. Seems like a fraud when you tell us the original completion date which NEVER happens.
10/9/2018
Brigitte L. VERIFIED CUSTOMER
Vehicle Make : Ford
The repairs to my car were completed in a very timely manner. The estimator, Tom was cordial, thorough and professional as was the rest of the staff I worked with. It is a pleasure to do business with such a wonderful company.
10/9/2018
Jane K. VERIFIED CUSTOMER
Vehicle Make : Ford
Your shop operation was a class act from the beginning to the end. Every person encountered was friendly & professional..was even impressed at how very CLEAN your entire facility was/is. Great experience & my repaired vehicle looks great too :) thanks!
9/27/2018
Marla R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everyone I spoke to was friendly, helpful and respectful. The work was completed in a timely manner and looks great. I’d recommend them to others.
1/20/2018
Wade K. VERIFIED CUSTOMER
Vehicle Make : Honda
Fantastic work Pilot looks amazing. Thank you for the hard work and care you put into it truly appreciated.
2/24/2017
****H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone was very pleasant to interact with. The thank you note and car wash are a nice touch. Keep up the good work!
12/16/2016
George A. VERIFIED CUSTOMER
Vehicle Make : Audi
Thank You
11/26/2016
Gregg L. VERIFIED CUSTOMER
Vehicle Make : Ford
My truck had a considerable amount of damage that was estimated at 3 weeks to fix. It was finished before that estimate and it was greatly appreciated. It got me back in my hunting vehicle sooner than expected! Thanks guys.
10/13/2016
Ann D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job! Patrick was great!
5/12/2016
Anurag S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work done by them is good. However the only thing I think could have been improved was the repair time. 2 weeks is a bit too much, but I guess the parts are hard to find
4/26/2016
Kassandra L. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was finished in a timely matter, even sooner then expected. I also liked how Patrick made sure to call me and give me updates as well as answer any questions I had. Bonus: You washed my car and cleaned the inside for me - which is awesome sauce cause I hate doing that. Thanks again!
4/1/2016
Cara H. VERIFIED CUSTOMER
Vehicle Make : Kia
Very pleasant to work with and a quality job.
1/18/2016
**** B. VERIFIED CUSTOMER
Vehicle Make : Subaru
I don't know where to begin. Incorrect info in initial phone call. Paperwork misplaced twice, insurance check missing, my husbands name in updates instead of mine. Estimate of time to complete work incorrect. I am amazed how disorganized the place seems. Would not use them again.
9/14/2015
Chun P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Thanks
9/9/2015