Marco and John at the Commons location good care of us and our car. We are happy about the cost, quality and timeline of the repair work. We are very happy about the way Heppner's kept informing me via email about the status of the work and completed the work a day before the date of delivery promised. Overall, I am very happy.
3/17/2019
Angela E. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Communication was great and the staff was very helpful and informative.
3/1/2019
Susan T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I received all the input regarding the repair of my vehicle and the steps I needed to take with my insurance company from Marco. His attention to detail and courteous manner was wonderful. As for the car itself -- Bravo. The work was beautiful and it has never been so clean. I love it!!
2/23/2019
Mark C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Dave and Marco extended extra courtesy during this difficult winter season to make the repairs needed to our vehicle and ensured that the insurance coverage promised was obtained before I left the store. The whole team act like neighbors.
2/22/2019
Edwin C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Appreciated updates throughout the process.
2/20/2019
Sam B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Car looked great and was nice and cleaned up. Took much longer than initially quoted and kept getting pushed back. Overall I'm happy with how it turned out but would've liked a more accurate quote upfront so I could plan accordingly.
2/20/2019
Robert M. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great job! Kept me well informed of progress and always extremely courteous.
2/2/2019
Amanda H. VERIFIED CUSTOMER
Vehicle Make : Mazda
Amazing job in a very busy time of the year!
2/1/2019
Fernando N. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
As always, Heppners did a great job. Marco was very helpful.
1/30/2019
Susan S. VERIFIED CUSTOMER
Vehicle Make : Honda
Marco Galindo was OUTSTANDING!! His communication/coordination of the entire process were absolutely exceptional- thank you!!
1/30/2019
Jane S. VERIFIED CUSTOMER
Vehicle Make : Dodge
The windshield has clear coat overspray (or something) all over it. The interior panels (removed)for repair are scratched and nicked like they were handled with disregard. My fuel tank intake tube is detached from the frame (all 4 screws). Noticed this when I had to get gas. Was difficult to get gas nozzle to enter the fill tube. I assume this was removed prior to repair for safety since it is unlikely that all screws unscrewed themselves. I have a concern about color match but am unable to check it yet due to weather.
1/28/2019
Matt R. VERIFIED CUSTOMER
Vehicle Make : Subaru
As usual, everything from start to finish was seamless. 10/10!
1/17/2019
James F. VERIFIED CUSTOMER
Vehicle Make : BMW
Good job
1/15/2019
Megan S. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I liked the text updates so I knew what was going on.
12/27/2018
Donna J. VERIFIED CUSTOMER
Vehicle Make : Toyota
I would highly recommend Hepners Autobody. They were really helpful in providing a fair and fast estimate, scheduling, helping me obtain a rental car and delivered results that were above and beyond my expectation. I was really thankful to their team for making a stressful situation easy to navigate.
12/17/2018
Lutricia V. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thanks for doing a good job.
12/17/2018
John D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent communication and service. Terrific repair, Looks better than new job. Looks better than new
12/12/2018
Kellie B. VERIFIED CUSTOMER
Vehicle Make : Toyota
Marco is fantastic! This was a great experience. My repair was completed ahead of schedule and you even cleaned my vehicle inside and out before I picked up. I'm so impressed with your level of care.
11/30/2018
Mary M. VERIFIED CUSTOMER
Vehicle Make : Ford
Great communication. Awesome customer service. Friendly. I felt confident that they would take care of me after my traumatic accident and they did! Special thanks to John for being so great!