Marco was very good in checking with the insurance company and reporting back to me. When I received the car back the first time it was very noisy so Marco ordered a steering arm and I had to bring it back in for a day. All good now
4/20/2024
Rose G. VERIFIED CUSTOMER
Vehicle Make : Vehicle
The team, **** and Liliana are outstanding! Rose
4/11/2024
Cecilia P. VERIFIED CUSTOMER
Vehicle Make : Vehicle
****. You all did a great job on the paint repairs and it looks brand new
2. You cleaned my car inside and out! It was the cleanest since the day we picked it up from the factory.
4/6/2024
Wilma L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you so much!!!
3/31/2024
Kirby K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Nice job repairing vehicle. Did repair in quick time, I did not have a rental vehicle from my insurance. Personnel were very helpful and efficient.
Kirby K
3/31/2024
Joanna J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Steve was very helpful from the outset. All the team were responsive when I had questions and all in all it was a great experience.
3/16/2024
Gordon C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Staff and services were excellent! Team took care of me and my car very well! Thank you so much!
2/23/2024
Gloria D. VERIFIED CUSTOMER
Vehicle Make : Honda
Eric was great! He was very professional, knowledgeable and patient taking his time explaining all the details of getting my car back to looking like new. He was very courteous and kind even took the time to take my care to Ocean Honda as it also had a recall. I totally would recommend Proline Auto Body.
Thank you,
Gloria D
2/18/2024
Mark J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great job. I appreciated having my car returned in full working order, charged up, and washed and cleaned.
2/11/2024
Pauline S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Also thank you to ****!!!:)
2/3/2024
Gordon O. VERIFIED CUSTOMER
Vehicle Make : Honda
The service and communication were excellent! I was kept informed of the status of my vehicle and when it would be ready. My SUV was returned to me looking fantastic! I will highly recommend Proline to everyone I know and I will absolutely use them in the future.
2/3/2024
Giovanni I. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great communication and pushing for insurance to pay!
2/2/2024
Michael S. VERIFIED CUSTOMER
Vehicle Make : Honda
Team did a great job identifying and solving a persistent problem with our drivers side doors leaking water.
1/28/2024
Chi C. VERIFIED CUSTOMER
Vehicle Make : Subaru
**** has already given me 100% confidence to repair the different brands of my vehicles many times. That's why I will return for the service when I need it.
Marco coordinated this time's repair, and he provided very professional leadership to complete the repair project.
Specifically, thank you for the guy's (sorry, I forgot his name) help redo fixing the second seat panel at 8:15 am. He very immediately completed the project.
One more thing is that I very much appreciate the office ladies, who are very helpful when I need help.
By the way, if you can provide weekly updates to the customer in the future, it will be completely 100% perfect satisfaction. (right now 95%)
Thank you!
1/28/2024
Michelle M. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Great service, original estimate was accurate because of their thourough exam of the vehicle from the start. thank you
11/15/2023
Faith L. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Very timely and job well done
11/15/2023
Denise J. VERIFIED CUSTOMER
Vehicle Make : Vehicle
Satisfied
11/11/2023
Claudio M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great job
10/19/2023
Lili L. VERIFIED CUSTOMER
Vehicle Make : Subaru
Owner was very friendly and communicative. Staffs were very professional. Overall, I had a great experience collaborating with the autoshop.
10/15/2023
Eric T. VERIFIED CUSTOMER
Vehicle Make : Vehicle
12V battery was low at pickup which necessitated an urgent visit to Tesla. Wish that had been flagged prior to pickup. Otherwise good work