Everyone was very professional. Amy Jo took the time to explain the process and the procedures/work to be done. The staff communicated updates to me. When I picked up my vehicle Amy Jo explained all the work performed and told me about the guarantee s. Excellent staff and service/quality of work.
11/8/2018
Justin F. VERIFIED CUSTOMER
Vehicle Make : Kia
Solid experience. I was treated with great care and respect. All questions answered and the service was quick!
11/2/2018
Debbie E. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was completed b4 the time promised
10/30/2018
Laine K. VERIFIED CUSTOMER
Vehicle Make : Buick
The professionalism, compassion, knowledge and precision of your entire team blew me away. They truly cared about getting me taken care of. Everything was completed quickly. I am telling everyone about the fantastic service I recieved there at Gwatney Collision Center. You represent Geico well. Again WOW!
10/30/2018
Tonuia N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Friendly,fast service. Excellent work. Kept me updated on the status of the repairs. My vehicle was returned repaired, washed and detailed. I couldn't ask for a better experience. Very thankful for the decision to let Gwatney take care of my repairs
10/27/2018
Greg S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great service great work.
10/24/2018
Vickie S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The service guy at Gwatney was great. I look forward to doing business with him again
10/17/2018
Patrick M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done, it would be helpful if your inspection times went to 4 or 5 in the afternoon. I had to take a day off work to get the inspection done.
10/12/2018
Katherine S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was courteous, attentive and explained every step of the process very well. Made me feel like a part of the team. Excellent customer service!
10/6/2018
Dewayne D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Fast turn around and good work
9/26/2018
Jacqueline S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Everyone was so friendly,courteous,and helpful It was worth my time having you to serve me. It was a great and wonderful experience
9/25/2018
Randal B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was nice to work with Thanks again
9/20/2018
Emily K. VERIFIED CUSTOMER
Vehicle Make : Ford
Absolutely smooth process. Everyone was friendly and helpful, they kept me in the loop on the status, and they did a great job on the repair. Very fast service as well! Super convenient to have the rental car and insurance agent on site. Very impressed with the whole process!
9/20/2018
David S. VERIFIED CUSTOMER
Vehicle Make : Cadillac
They put a scratch on my truck.
9/19/2018
Travis W. VERIFIED CUSTOMER
Vehicle Make : Nissan
It was actually a wonderful experience. Having a car struck is not on people's bucket list. Then having it happen throws your life out of whack. But you all were so wonderful. Everyone was friendly and the contact via text and call were top notch. And the scariest part to me, the rental, went like a breeze too. Caja **** was very assuring and understanding of my situation and put my mind at ease. I'm so thankful you have such a friendly staff. You helped me get through a tough situation. Service top notch. And also thank the repair guys!
9/15/2018
Stanley R. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everyone was so professional and so helpful.
Amy Jo and her team were great.
9/6/2018
Shane L. VERIFIED CUSTOMER
Vehicle Make : GMC
Sub-par repair. In multiple places, Gwatnwy used damaged or used parts on my truck. The upper bumper portion is a used part that was half-**** repainted. And a decal they put on was damaged, seems like no one inspected the vehicle after completion. Truck will have to be dropped back off to be re-done. Extremely disappointed.
9/3/2018
Ron C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent customer service!! Ms Amy O’Bien and the body shop staff handled my problem with the utmost care and professionalism. Professional and courteous service. Very pleased as a customer!
8/31/2018
Shao M. VERIFIED CUSTOMER
Vehicle Make : GMC
Very nice staffs ,definitely recommend your guys again