Overall, all staff were professional, friendly, kind and knowledgeable as to the repair process, to include insurance involvement. I was panicked when my accident occurred amd uneasy about the repair process, insurance and my payment portion. However, Raphael and the entire staff, put me at ease and explained all the details in a clear and concise manner. I am very grateful to Galt Certified Collision (GCC) for a job well done! My Honda is good as new. Thank you, and I will definitely recommend GCC to family and friends. God bless...
1/31/2024
Angelica M. VERIFIED CUSTOMER
Vehicle Make : Honda
The car repairs looked amazing like it was never in an accident
12/31/2023
Helen S. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service & would highly recommend
12/24/2023
Cecelia O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
All of the staff we friendly. They kept me update on the status if my car repair and my car was ready on time.
9/30/2023
Dawn M. VERIFIED CUSTOMER
Vehicle Make : Toyota
You lied about everything. ... you kept telling me fir 2 and a half month everything was on track. You guys blamed it on my insurance. Don't tell me everything us on track when it's not... lesson learned.
1/20/2023
Moriah M. VERIFIED CUSTOMER
Vehicle Make : Nissan
My bumper was not installed correctly and there is a Dent on it too... also a scratch on the inside of the driver side windshield, a small scratch on my driver side and the old fender was left in the back seat of my car. I've sent this information to my insurance company as well.
11/11/2022
Cori B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job
8/15/2022
Chody N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was happy with the work and how great it turned out. And the turn around time was exceptional. But the exterior door handle was left loose. When you open the door the handle it would separate from the door and I had to go back and tighten up the bracket from causing to do so. Other than that great work and I would recommend the shop!
6/26/2022
Rebecca Lease. VERIFIED CUSTOMER
Vehicle Make : Jeep
Extremely poor communication. They said they would call and I wouldn’t hear from a week or so. I would constantly have to call to get my own updates very frustrating.
5/23/2022
Veronica J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Still waiting for my new estimate they are supposed to be calling but it's been a couple weeks now. I am going somewhere else now
4/8/2022
Jennifer P. VERIFIED CUSTOMER
Vehicle Make : Honda
Repair not completed; cannot obtain parts to complete repairs
1/16/2022
Mark K. VERIFIED CUSTOMER
Vehicle Make : Dodge
I contracted with your company to fix the tailgate on my truck you unable to fill that contract and return product unfinished
1/2/2022
Mathew S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The entire team at Certified Collision Center went above and beyond to provide excellent customer service. They are very professional and the quality of the repair work is outstanding. I would highly recommend Certified Collision for all of your Auto repair needs.
12/16/2021
Edelm S. VERIFIED CUSTOMER
Vehicle Make : Honda
Very good job
7/16/2021
Tad F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great staff, very knowledgeable, quality work, I would definitely use them in the future.
3/26/2021
Phil D. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Justin did a fabulous job with my vehicle. The customer service was outstanding!
Justin kept me informed throughout the project. I’m very pleased!
1/13/2021
Jeannie K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You still have yet to fix my dam window!!!!
11/11/2020
David C. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The Work done to my Infiniti was excellent. I am very satisfied with not only the work, but the customer service as well. Alicia and Savanna were awesome and went out of their way to make sure my experience with Certified Collision was an fantastic experience. I would highly recommend Certified Collision to anyone.