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Real Reviews from VERIFIED CUSTOMERS
Maryland R. VERIFIED CUSTOMER
Vehicle Make : Lexus
Thanks for keeping us totally updated on the status of repair.
8/19/2020
Jon G. VERIFIED CUSTOMER
Vehicle Make : Ford
I would rather explain over a phone calll if you want my answer.
5/16/2020
Brian M. VERIFIED CUSTOMER
Vehicle Make : Honda
Allie kept me informed of the progress on my car and delivered it on time.
4/11/2020
Jose &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
the car looks great. So I am happy with the outcome of the repair. Will use you in the future if needed
4/9/2020
Michael W. VERIFIED CUSTOMER
Vehicle Make : Ford
Sivonne did a great job getting my truck repaired. Kept me informed on the whole procedure. When I picked up my truck it was washed and clean, inside and out. Very happy with the results, Thank you
2/20/2019
Jesus O. VERIFIED CUSTOMER
Vehicle Make : Ford
My family and I, always brimg our vehicles to NSF for any service and repair. We can always count on Excellent customer service and a Job well done.
2/14/2019
Maria A. VERIFIED CUSTOMER
Vehicle Make : Ford
Fast and professional, loved it.
2/2/2019
Bruce S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Outstanding service
1/25/2019
Benjamin K. VERIFIED CUSTOMER
Vehicle Make : Lexus
great job, great service
1/25/2019
Jodie S. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car looks great and Sivone was so helpful. I was kept informed of progress all along the way and got the car back 2 days early. Thank you!
1/22/2019
Jose I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Body shop did an outstanding repair on my vehicle.
12/16/2018
Tasia L. VERIFIED CUSTOMER
Vehicle Make : Ford
Sivon showed great customer service, being up front about expectations dates and gown he would communicate. The job was completed very quickly and I was completely satisfied with the repair. Sivon even took the time to drive my truck closer to the rental car spots. He was really welcoming, however northside needs him to teach the service center what customer service really is. I find it crazy that two functions inside the same dealership can be so opposite. While I had a great experience with the body shop I had a horrific experience with the service center. They were unwillingly to accommodate my needs and had a take it or leave it mentality. This was not the first experience like that so even though I am in the market for a new truck I will changing makes and moving to a Toyota.
12/6/2018
Salvador M. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service!!
12/6/2018
Yamila M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great communication
12/6/2018
Alan D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Friendly service and the work was done well in a timely manner
12/6/2018
Mary W. VERIFIED CUSTOMER
Vehicle Make : Ford
Technical repairs look GREAT!, no issues since picked up. And Sivone, my repair advisor was Excellent at keeping me informed throughout the process. May be the best customer service I’ve ever received.
11/3/2018
Samuel M. VERIFIED CUSTOMER
Vehicle Make : Lexus
Very helpful staff and satisfied expectations.
10/24/2018
Morris C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very friendly and professional staff. Thanks for a job well done.
10/23/2018
Joana M. VERIFIED CUSTOMER
Vehicle Make : Ford
Yhey wew excellent
10/10/2018
Gary B. VERIFIED CUSTOMER
Vehicle Make : Ford
The team at Northside Ford did an outstanding job on the body of my 2015 For Focus Titanium along with replacing the front windshield. The team must be doing something right as I have traveled over 4 ****/2 hours away just to gets things done. As I was at Northside Ford, I was talking to a gentleman from Oklahoma and he brought his F-150 to have an adjustment. Two people traveling all this way, just to use Northside Ford... very impressive.
10/10/2018