Don’t bother contacting me. It’s over and I got screwed and there’s nothing anyone will do to fix it.
I’ve already completed a survey
6/5/2023
Todd V. VERIFIED CUSTOMER
Vehicle Make : Dodge
I was satisfied with the repair but this is like the tenth survey asking if I was satisfied with the repair.
5/14/2023
Betty B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I was very happy with the extra support they gave me in repairing my vehicle Very professional great service. Thank you Sanborn.
4/5/2023
Adrian H. VERIFIED CUSTOMER
Vehicle Make : Honda
Left a couple things done wrong, or not complete. Missing parts. As well as scratched another part of my vehicle. Had to take back to fix, now not answering phone, and waiting WITHOUT a car until they fix their mistakes. Was not even offered a rental as compensation for the inconvenience.
2/19/2023
Cynthia T. VERIFIED CUSTOMER
Vehicle Make : Hyundai
There seems to be an issue with UNRELATED damage to airbag wiring while BOTH of our family cars were in your care. Which increased our time without our vehicles. I think this needs to be investigated. Seems to be more than a one off and makes me hesitant to use or recommend your services to others in the future. This saddens me because I've always been a happy customer of your services, previous to this issue.
1/29/2023
Nisha P. VERIFIED CUSTOMER
Vehicle Make : Acura
Thank you so much!!!
1/9/2023
Donna S. VERIFIED CUSTOMER
Vehicle Make : Nissan
We had complete excitement service from all at your business Thank You
12/17/2022
Sylvia E. VERIFIED CUSTOMER
Vehicle Make : Dodge
We feel our truck could’ve been repaired but Sanborn was really quick to state this was a total loss when in fact we were right on the fence. We never heard from them once our truck was dropped off, poor communication.
12/14/2022
Suanne M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
As always your Collision Center did a fantastic job. Even your shuttle driver to Enterprise was polite and very gentlemanly. He opened the door and helped every female passenger out of the van. The repair work was excellent. I have recommend your Center to a number of friends.
12/4/2022
Peggy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent fit and finish, smooth even paint great communication on time as promised. Super shuttle driver
9/22/2022
Christopher D. VERIFIED CUSTOMER
Vehicle Make : Acura
Josh who assisted me with my vehicle did excellent with his customer service.
7/31/2022
Tocarra K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
While taking over a month to repair my car, now that I have it back,I have a light that is out. The light used to work before it went to the shop. I live very far and the thought of having to drive back there is very inconvenient and frustrating.
6/26/2022
Glenn L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Team did an excellent job. They are the Best!! The only negative is the length of time for scheduling repairs - it took over 6 months from time of accident. However, my kudos to the repair Team!!
6/24/2022
Eric L. VERIFIED CUSTOMER
Vehicle Make : Kia
Truly puts the customer first!
5/30/2022
Angie M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Thank you for the great work on my var
5/7/2022
Rhonda R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Communication regarding status of repair needs improvement
5/1/2022
Bill A. VERIFIED CUSTOMER
Vehicle Make : GMC
Very good job
4/2/2022
Elaine M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Very Friendly and trying to get the job done. Because parts were delayed the timeline was long. There was one part that I asked for because the y said it would be another 4 weeks. I found the part myself the next day and called them and gave the information to the repair shop and they ordered it and was repaired very quickly. Other than that, everything was great! Thank you!
3/20/2022
Angel V. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The repairs were done in a timely manner. Also the staff was helpful and went above and beyond.
3/19/2022
Edwin K. VERIFIED CUSTOMER
Vehicle Make : Ford
The collision repair Is very satisfactory. The directional signal light replacement is very satisfactory. The additional 2 small dent repairs that I asked to be fixed & billed to me separately from the insurance repair were not done & personnel advised they had no memory or paperwork on the 2 tiny dents I wanted fixed. Otherwise good service.