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Real Reviews from VERIFIED CUSTOMERS
Brenda D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thanks for the great work. I am very happy with the work and want to thank all the workers over in Mt. Juliet.
2/7/2018
W S. VERIFIED CUSTOMER
Vehicle Make : Ford
So professional. Always striving to please the customer. Keeping the customer updated is great.
2/3/2018
Racheal M. VERIFIED CUSTOMER
Vehicle Make : Acura
My car was finished ahead of schedule.
2/1/2018
Elizabeth T. VERIFIED CUSTOMER
Vehicle Make : Ford
Still glass inside the car and a ding on the hood that wasn’t there before we took it in.
2/1/2018
Joy A. VERIFIED CUSTOMER
Vehicle Make : Toyota
I was repeatedly lied to about when my car would be done which cost me $400 in lost income. I was told that my car would be shipped to Mt Juliet to have the repairs done faster which was also a lie. After going a complaint with USAA, ServiceKing promised to make my vehicle a priority and have it done by Tuesday which did not happen. And my car has not even been fully repaired. It makes a loud whistling sound when I drive it and it's coming from the side that was supposedly repaired.
2/1/2018
Jessamyn E. VERIFIED CUSTOMER
Vehicle Make : Acura
Lindsay was extremely friendly from the moment I met with her until the day I came to pick up my vehicle. She warned me that I might get a pretty long wait time; however, there is a very good possibility my car be’s ready sooner. She was correct and my car was ready nearly a week before the estimated time. The repair work has made my car look better than it has in many years. Definitely commendable work by service King
1/25/2018
Cecil P. VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice and professional. Very pleased.
1/24/2018
Jeremiah B. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent sevice and the periodic updates were greatly appriceated. Having the car fixed in a timely manner, faster than estimated was wonderful. Thank you for your kindness and your help getting my car back to me as fast as you did and the quality of work you did.
1/16/2018
Callie D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Awesome job, took no time, everything looks great
1/11/2018
Sandra A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
They did a great job and looks excellent
1/10/2018
Michael P. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Good job guys!
1/10/2018
Sandra A. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Clean an efficient. Quoted a price and stuck with It. The repair looks good too
1/10/2018
Chrystal M. VERIFIED CUSTOMER
Vehicle Make : BMW
Everyone was friendly and the service was excellent. Immediately after my insurance submitted the claim to Service King I was contacted to schedule a drop off time. I spent less than 30 minutes combined dropping off and picking up my vehicle. I received prompt service updates letting me know the status of the work on my vehicle and the repairs were finished a week ahead of the initial completion date. Extremely happy with service and repairs. I will choose Service King again for any future repairs. Thank you!
1/10/2018
Juanita R. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Service King has repaired 4 cars for family love their work
1/8/2018
Brian G. VERIFIED CUSTOMER
Vehicle Make : Buick
Lindsey gave me great customer service from the moment I dropped off my car to picking it up. She went above and beyond, I’m very satisfied with my vehicle.
1/7/2018
Ken L. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work and kind employees- great experience
1/6/2018
Robert S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
We have already discused this so do not bother to follow up on this!
12/29/2017
Angela V. VERIFIED CUSTOMER
Vehicle Make : Dodge
The team worked incredibly quickly getting me in and out on pickup and drop off. Also due that my repair was due to someone hitting my car in a parking lot and driving off, the receptionist informed me to contact my insurance company because they may lower my deductible. It was great advice and actually saved me $300 on my deductible! I also appreciated the status updates, and the fact my repair was completed nearly a week earlier than expected!
12/29/2017
Matt K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
After closer inspection of the repair I noticed tell that the painted part does not match the finish on the rest of the car. The color is off.
12/24/2017
Richard M. VERIFIED CUSTOMER
Vehicle Make : Infiniti
We were very satisfied with the repair of our Infiniti at Service King. All the details and paperwork were handled profesionally and efficiently by Lindsey McGoff. Additionally, we appreciated the regular updates while our vehicle was being repaired. The only drawback was the fact that we had to pay with our credit card. They were unable to accept a personal check over $1000. However, everything worked out well. We would recommend Service King to others. Thank you Lindsey and Service King. Sincerely, Rich and Linda Martin
12/23/2017