Very satisfied with the repair and people who helped me
10/26/2019
Bill C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good customer relations, appreciated the updates from your representative, Tanya, very friendly and helpful.
Well done.
10/26/2019
Dorothy N. VERIFIED CUSTOMER
Vehicle Make : Buick
My check engine light is on not sure why
10/22/2019
Amy T. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Tanya was excellent. Very positive and friendly. And I loved getting all the frequent text updates. Knew just what to expect.
10/19/2019
Liana D. VERIFIED CUSTOMER
Vehicle Make : Tesla
****. Failed to buff out a small scratch above “ repair site”. Wasn’t there before repair. 2 Didn’t charge the car 3. Failed to address tire pressure which I had specifically requested when dropped off.
The last two items kept me in the lobby about one hour
10/16/2019
Laura T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you!
The repair, service, and the people at Service King were excellent!
(Thank you Eric!)
10/11/2019
Colby G. VERIFIED CUSTOMER
Vehicle Make : Acura
Bob was great!
10/5/2019
Zackary T. VERIFIED CUSTOMER
Vehicle Make : Ford
Bob went above and beyond, really made the best of a bad situation! Exceeded expectations across the board!
9/27/2019
Michael G. VERIFIED CUSTOMER
Vehicle Make : Toyota
eric was a 10/10
9/27/2019
Aaron K. VERIFIED CUSTOMER
Vehicle Make : Tesla
Extremely pleased with the level of service! Robby and Eric were great at keeping me updated and the car turned out great!
9/24/2019
Jessica F. VERIFIED CUSTOMER
Vehicle Make : Mazda
Jeremy was great!
9/22/2019
Jill F. VERIFIED CUSTOMER
Vehicle Make : Acura
My car was not fixed, has a “headlight problem” error message, Now I will have to take it back and get a rental car all over again which is extremely inconvenient
9/22/2019
Brandon H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Customer service was excellent!
9/20/2019
Christine S. VERIFIED CUSTOMER
Vehicle Make : Nissan
My service adviser (BOB) as well as the receptionist and anyone in the front office I came into contact with were welcoming and empathetic.
I will continue to use your services (if needed) and refer friends and family to Service King!!
9/20/2019
Aruni G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Car turned out to be great in the end. However, the date kept on getting pushed back and when I picked up the car the tire pressure was low.
9/19/2019
Kathleen O. VERIFIED CUSTOMER
Vehicle Make : Kia
Y'all were the super greatest!!!
9/19/2019
Michael H. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Communication between Service King and the customer needs improvement! I was told my van would be fixed in no more than 2 weeks , but probably could be less. I was paying out of pocket for a rental car. When I tried to contact the customer service representative via phone message, email, and text, I had to appear in person to find out I had more damage than first examination. Then I started to receive text messages that it would take another 4 weeks!! I ended up calling my insurance claims adjuster. Communication with the customer is important!
9/18/2019
Dana A. VERIFIED CUSTOMER
Vehicle Make : Buick
Best automotive service of any kind I have ever experienced. I was kept informed throughout the repair process. Service King far surpassed past experience at the dealer. Bob Youngberg at the N.Lamar, Austin, location was outstanding in particular. Even taking the time to fix a hanging front fender on the car we drove to pick up our repair! I can't imagine this happening anywhere else. I highly recommend Service King!
9/17/2019
Brenda M. VERIFIED CUSTOMER
Vehicle Make : Fiat
SO happy that I selected Service King to repair my car after a hit and run incident!! They continually kept me informed about the status of the repairs on my vehicle, which eased my mind. I hadn’t even had my car a year when this incident happened, so I was very concerned about how my “Rosie” would look after her surgery! She’s beautiful and you would never know she was injured!
Thank you Bob and your team!!