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Real Reviews from VERIFIED CUSTOMERS
Javier G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very fast turn arround and great communication. Thanks Jason
6/30/2019
Myra L. VERIFIED CUSTOMER
Vehicle Make : Ford
Everyone was helpful and very professional. Scott Davis is outstanding. He greeted me exactly at my appointment time. He kept us fully informed. The daily texts were welcomed. We will recommend Service King to all our friends. Once again Scott Davis was a fabulous service advisor. Thank you
6/29/2019
Jarvas T. VERIFIED CUSTOMER
Vehicle Make : Buick
Luis was very professional and ensured I was updated daily on the status of my vehicle. The best service I have received regarding anything. Thank you and your team for the outstanding experience.
6/29/2019
Dexter D. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Scott was extremely helpful. He was always on top of it and kept me informed during the entire process. Great experience.
6/28/2019
Melissa G. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Jason was awesome! 10/10 on customer service. And my car was finished 3 days earlier than I was originally quoted. Work done looks perfect a well.
6/26/2019
Sapna P. VERIFIED CUSTOMER
Vehicle Make : Honda
Unfortunately, the repairs were not completed as promised. The 1st repair listed was to repair and replace the muffler, however my old muffler is still on the car. I called service king and they verified that they did indeed forget to replace this. It seems like a major quality check miss. Additionally it's more time off work and more inconvenience to take the car back to have this replaced.
6/26/2019
Robert V. VERIFIED CUSTOMER
Vehicle Make : Ford
The repair experience could not have been better!
6/26/2019
Nadeem R. VERIFIED CUSTOMER
Vehicle Make : Honda
Your service advisor Anthony Tran was very courteous and pleasant to work with. He often updated the progress and delivered the car as scheduled. Thank you
6/25/2019
Arian F. VERIFIED CUSTOMER
Vehicle Make : Lexus
Scott and Roxanna are great. They work incredibly hard to ensure clients are cared for. Even the manager came up to me and talked to me to let me know I’d be in good hands. This location really has it figured out! I was very impressed by this team of associates.
6/21/2019
Gaganpreet G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Service at Service King on 10475 SW Freeway, Houston,Tx 77074 was good. Service advisor Jason went out of his way to keep me updated on the repair process via constant text messages. The bracket of my license plate had broken by them during the repairs and he wasn’t available when I picked up my car- so he came the next day to my location and fixed it up for me. Overall a good location for auto repair services!
6/20/2019
Jon K. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great, attentive, high quality service
6/15/2019
Hsiu Chin. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great done!
6/15/2019
Susan F. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Scott is the best.
6/14/2019
Marilyn O. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I could not have asked for better service. Staff kept me updated every step of the way and completed repairs ahead of anticipated date.
6/13/2019
Jonathan F. VERIFIED CUSTOMER
Vehicle Make : Nissan
Slow but good
6/13/2019
Kenneth W. VERIFIED CUSTOMER
Vehicle Make : Mazda
Luis has been really helpful from the start until the end of the service. Thank you for making it effortless and easy for your customer. Much appreciated!
6/12/2019
James R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jason made me feel like the repair would be done properly. Great job and service! Very friendly. Kept me informed during the repair process also.
6/8/2019
Renee P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Love the outside repairs BUT my rear passenger window is not working correctly. Soon as I picked up my car it poured rain and the window would not go up, so it went up my back seat.
6/1/2019
John P. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jason Holland was professional and outgoing. Delivered car in 2 days. He’s a great ambassador for your company. Mary Pike
5/31/2019
Eva J. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am so so satisfied with everyone i met. Krista, Roxie was very professional yet kind and friendly they made sure i was well taken care of you dont find great customer service like that in many companies now a days so thanks you so much. And the guys that did the repairs on my did a great and beautiful job (no more tears) lol thank you i will refer service king to everyone i know.
5/31/2019