Improper reassembly of rear driver side door, will not open from the inside. Poor clean, tape left on vehicle from work done, poor vaccum. Poor tool handling on reassembly of gas cover panel, paint damaged.
7/5/2019
Candice W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Great service and they always go above and beyond the work
6/30/2019
Malcolm B. VERIFIED CUSTOMER
Vehicle Make : Nissan
Excellent job!
I appreciate the update texts.
6/28/2019
Liliana M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Great customer service.
6/27/2019
Robert F. VERIFIED CUSTOMER
Vehicle Make : Ford
Too much went wrong for me to tap out on my iPhone.
The final straw was/is that the service advisor, Mike Estrada (store on Reader Rd in Dallas) told me that the running board extension that was damaged on my 2019 Ford F-250 vehicle was “discontinued and no parts were available”. I picked up the truck today (twice ... that’s another story) and went to North Central Ford in Richardson to inquire about that part. The parts guy, Roger, said he could have that part in 7-10 days ... like I said, “last straw” as there were other issues from the day I had it looked at in March through today. My experience with Service King was awful.
6/21/2019
Stanley M. VERIFIED CUSTOMER
Vehicle Make : Lexus
My experience couldn’t have been better.
6/2/2019
Hubert T. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent job. Great experience.
6/1/2019
Helen G. VERIFIED CUSTOMER
Vehicle Make : GMC
An excellent customer service of Mr**** Kuhn . fast service and the job well done from service department. Thank you...
5/22/2019
Ashia O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I would like to thank Service King for such a great experience! Jason Torres,was very helpful and made sure he communicated any delays that was presented unexpectedly! The front desk hospitality was very welcoming and sincere! I Absolutely love Service King experience, I will definitely recommend business to Service King for any automotive repairs!!!
Thanks Service King!!!
5/21/2019
Swapna N. VERIFIED CUSTOMER
Vehicle Make : Toyota
It takes longer than expected.they did not check /inspect before handover.
We told couple of gaps.then they fixed. The way Ithry fixed is I don’t like. They broken the paint on other parts. Again we need to submit over car for re paint.if customers willing to pay for other repairs they need to support as well.
5/18/2019
Gerald L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
have not seen the vehicle yet in daylight but what I observed so far this evening, good job team!
5/14/2019
Azarmdokht S. VERIFIED CUSTOMER
Vehicle Make : BMW
Thanks to Jason for his nice customer interaction. The car looks good. Thanks to your body shop professionals!
5/4/2019
Beth G. VERIFIED CUSTOMER
Vehicle Make : Honda
Awesome service! Kept me informed. Thank you
5/3/2019
Farisa Y. VERIFIED CUSTOMER
Vehicle Make : Honda
Prompt and courteous service.
4/25/2019
Gillian B. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great service!
4/17/2019
Valerie H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
took 3 weeks to repair and didn't keepme upupdated as to when I would get car back.
3/31/2019
Mahlon C. VERIFIED CUSTOMER
Vehicle Make : Lexus
Everything went smoothly. My vehicle was finished sooner than it was scheduled to be finished. My vehicle looks great, thanks again Jason for all your help.
3/28/2019
Keerthana K. VERIFIED CUSTOMER
Vehicle Make : Toyota
Repaired my car perfectly and painted with exact same color of car...Good Work!
3/24/2019
Brittany M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
All the employees at Service King made sure they did everything possible to make sure I was taken care of! They saw I was stressed and took action right away to make sure every was going to be ok and that I would be good to go! THEY WERE AMAZING!!!