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Real Reviews from VERIFIED CUSTOMERS
Luis A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Ashley and Loren made me feel really comfortable, they were friendly, respectful and professional, amazing job with repairs done on my truck.... this is definitely my to go place if ever needed.... will highly recommend to friends and family...
2/9/2019
David B. VERIFIED CUSTOMER
Vehicle Make : Subaru
Car looks better than it did before my accident! Great service as well!
1/29/2019
Dominick E. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Beautiful job , thank you !!
1/27/2019
Denise E. VERIFIED CUSTOMER
Vehicle Make : Nissan
Professional, punctual, courteous
1/23/2019
Cheryl H. VERIFIED CUSTOMER
Vehicle Make : Toyota
The staff was very friendly and warm. I was kept apprised of the work's progress.
1/16/2019
Christine A. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service was excellent!
8/21/2018
Lewis W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Good job see you soon?
7/4/2018
Miguel A. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service from when walking in to the office and picking up my vehicle. I would recommend Rocco to anyone
7/1/2018
Daniel D. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great job. I appreciate how thorough the team was and how great the car looked when I picked it up.
4/3/2018
Ashley A. VERIFIED CUSTOMER
Vehicle Make : Acura
Very efficient and the work was completed quickly!
1/31/2018
Walter S. VERIFIED CUSTOMER
Vehicle Make : Honda
The worst customer service experience I’ve ever had to endure. Multiple texts with completion dates that were never realized. Shifting blame to insurance company for lack of payment and communication. And, why did it take 3 weeks to repair dimples (dents caused by a deer) and resolve whatever issues that supposedly existed with insurance company? All I heard were excuses and bragging about the number repair shops owned and managed by Rocco’s Collision.
11/4/2017
Ronald W. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very excellent job very glad you did it was just like new very good detail also very appreciative thank you so much if you took before and after pictures please post them so everyone can see a quality job again thank you so much excellent job was well worth the wait
11/3/2017
Stephanie B. VERIFIED CUSTOMER
Vehicle Make : Jeep
my vehicle was there for a month. When I finally got it back I was told there was problems with my file bc parts weren’t marked received. A two day repair turned into a month. I kept having to call for updates . Upon receiving home with the vehicle I notice the left foot rest is missing. I bring it back to the shop where I was told that when the car was rear ended I must have kicked it and it fell out when opening the door bc they couldn’t find it anywhere. The vehicle wasn’t rear ended. The car was parked and empty when it was hit. The foot rest was in the vehicle when I dropped it off oct 2nd.
10/30/2017
Meryvone N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Well done thank you
10/27/2017
Andrea J. VERIFIED CUSTOMER
Vehicle Make : Nissan
Not really any complaints from this customer, great job I absolutely love the way my car looks!
10/26/2017
Robert S. VERIFIED CUSTOMER
Vehicle Make : Honda
The team did a great job and were super friendly. The communication between them and me dropped off at the end, which was kind of disappointing since I had an overall great impression. I was told my car was going to be done at a certain time, when it wasn't, I called and was told Someone would call me back, I never got called. The same thing happened a second time, and then eventually I just waited and found out when the car would be ready for pickup. I am pleased with the service and would go there again and recommend them as well.
10/24/2017
Jacqueline D. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent service and feedback. Would recommend to friends.
10/17/2017