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Real Reviews from VERIFIED CUSTOMERS
James P. VERIFIED CUSTOMER
Vehicle Make : Lexus
The passenger door needs some work caused from buffing . I'll bring it by but I may take care of it myself
6/14/2018
Daniel A. VERIFIED CUSTOMER
Vehicle Make : BMW
My right side speaker had been knocked out of place, as well as consistent setbacks to completion. Thankfully the car looked beautiful however these major inconveniences were extremely detrimental to my takeaway from the expirence
6/9/2018
Amanda M. VERIFIED CUSTOMER
Vehicle Make : Fiat
The staff is amazing. Very nice employees and customer service. I love that they notify you through automated text day to day about the status of your car repair. It makes it easier not to worry about when it will be done, etc. I was very impressed with the work that was done on my car and I’m so glad I brought it to you all. Thank you again!
6/8/2018
Henry R. VERIFIED CUSTOMER
Vehicle Make : Lexus
The service was excellent and I like the emails re stays of work. The actual work performed and the cleanliness of the car upon delivery were also outstanding. Patrick did a good job explaining the final onvoive and handing over the are. A very satisfied customer. Thx. Tip Richmond
6/8/2018
Donald N. VERIFIED CUSTOMER
Vehicle Make : Audi
Great customer service & the craftsmanship of the repair was flawless.
6/6/2018
Julianna M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Originally when I went to carstar, I told Jaime that I was moving and needed the car done quickly. Jaime and team went out of their way to make sure my vehicle was done ahead of schedule to allow me to keep my moving schedule. As a previous Toyota employee, quality is important to me so I was also really happy with the quality of my repair. I would definitely recommend this body shop!
6/6/2018
Zach D. VERIFIED CUSTOMER
Vehicle Make : Audi
Even thought it was a slow process, I am glad I trusted Carstar South Broadway because my car looks brand new again and everything functions correctly. For it having 8000 dollars in damage you all did a great job thank you again!
5/31/2018
Christopher Z. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks for the great service
5/24/2018
Joshua S. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work and very communicative staff.
5/23/2018
Vernon P. VERIFIED CUSTOMER
Vehicle Make : Ford
My vehicle has been returned to it's factory condition after the accident. I am pleased. Would recommend them to others.
5/23/2018
Laura K. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Rob was an absolute pleasure to work with. Rob and CarStar turned a bad experience of a wrecked vehicle into a very positive one. I was hit in my Mercedes April 21st by May 18th I had my vehicle back and you couldn’t tell it have even been wrecked. The communication was excellent. I had several questions each week and Rob always answered very quickly. I appreciated the updates each week of when my vehicle was going to be finished. CarStar and Rob get 5 stars in my book.
5/21/2018
Carol D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Job was completed sooner than I expected. Car was cleaned inside.
5/19/2018
Kent W. VERIFIED CUSTOMER
Vehicle Make : Honda
Great customer service and repair work. Also they did the job in a timely fashion
5/19/2018
Grace M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs completed were excellent. Had dents taken out of rear quarter panel and door, cannot tell the damage was ever there. Rob was excellent in communicating with me the price, process, and details of time to be completed. I would highly recommend this company based of quality of work and communication.
5/19/2018
Elizabeth L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The repairs look great and my car was ready much faster than I expected. Thanks so much!
5/18/2018
Kim F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jamie and the team kept me posted on the issues that came up, explained everything. This is the second time I've used this repair shop. Highly recommend!
5/16/2018
Layne H. VERIFIED CUSTOMER
Vehicle Make : Jeep
They did a GREAT job with my car! My only complaint is with the email system. I got an email at 3:16pm saying my car was ready and it wasn’t ready until 5:22pm. Totally fine but a tad misleading. :)
5/11/2018
Shaun O. VERIFIED CUSTOMER
Vehicle Make : Ford
I will recommend Carstar South Broadway to anyone who need quality repairs done in a timely fashion. Patrick was a terrific communicator, and handled our repair with smooth service.
5/11/2018
Calvin L. VERIFIED CUSTOMER
Vehicle Make : Dodge
Two claims in six months and great on time service both times.
5/4/2018
Adalberto C. VERIFIED CUSTOMER
Vehicle Make : BMW
Great work, as always. Really appreciated the daily text updates.
5/4/2018