Your entire team is a delight to work with from the moment of your first call until you leave with your restored vehicle. The level of professionalism is inspiring.
2/4/2016
John V. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Mike is truly an asset to your company. He was very thorough in explaining what needed to be done and the process and his customer service was extraordinary. I appreciated the ongoing communication via text letting me know how everything was going and the fact that you also worked so well with Enterprise car rentals so I could just leave my rental at your body shop when my car was ready to pick up.
Thank you so much for everything. My car looks great and I'm so pleased!
Sincerely,
Angela Valentin
2/2/2016
Gloria F. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Did you say there was a visa gift card ?
1/30/2016
Patrick D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Best service I have had in 20 years. It was like it used to be before everyone thought they were owed a living. If every business was run like this, the US would be so far ahead of the rest of the world it wouldn't be funny.
Wonderful experience,
1/9/2016
Cameron D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Communication, I believe, is key. I appreciated the text messages and e-mails and even more-so appreciated that you and USAA have partnered up to create a seamless and painless experience.
Thank you again!
1/6/2016
Scott F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Great communication by Matt Bittel. Tour of the repaired damage was crucial for me to validate the repairs. Both Matt and the technician showed me what was repaired with what parts. Great job by one and all!!!
1/1/2016
Benjamin D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job on both cars!
12/24/2015
Sarah G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything was handled in a very professional and friendly manner,thank you!
Check out your automatic daily phone communication system...it stated on three separate days that my car would not be ready until 5:00pm on the 16th,while the agent said 3days. It was completed in the 3 days. It was very confusing.
11/12/2015
Douglas N. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and great work
11/7/2015
Desiree B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
The collision center was amazing and made up for a very bad experience in the service department. If I ever get into another accident I would bring my car back for those repairs but will never return for general services
11/6/2015
George K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
THE ONLY PROBLEM THAT I HAVE AT THE MOMENT IS THAT MY OVERHEAD CONSOLE GARAGE OPENER IS NOT WORKING - I WILL HAVE TO CHECK WITH MATT ON THIS IN THE NEXT DAY OR TWO - RIGHT NOW, THE WIFE AND I ARE JUST ENJOYING THE RETURN OF OUR BEAUTIFUL TRAILBLAZER - THANKS MATT AND THE CREST CREW
10/27/2015
Conrad G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Exceptional customer service. Kept me well-informed.
10/2/2015
Kemira D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Michael kept me aware of every part of my body work, met me at the door whenever I went there and walked me to my car when I left. I felt in the loop and taken care of.
9/30/2015
Nicole C. VERIFIED CUSTOMER
Vehicle Make : Lexus
I am pleased with the work.
9/15/2015
Samantha M. VERIFIED CUSTOMER
Vehicle Make : Mazda
Yes I am completely satisfied with the services Credt Cadillac did.
9/11/2015
Harold E. VERIFIED CUSTOMER
Vehicle Make : Honda
The gentleman that took care of my wife's car, Mike, was outstanding. He kept both my wife and I on the progress of the repair. And I live in Maryland. Great job. My wife is pleased with the repair.
9/4/2015
Ann Marie. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Mr. Michael Giampino was very helpful and made the whole process from beginning to end of my car repair very easy. Yes, I will refer your services to others. Thanks again, mrs. Adams ????
9/3/2015
Nancy E. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Such great customer service from everyone. Your courtesy drivers were especially great.
8/16/2015
Donna P. VERIFIED CUSTOMER
Vehicle Make : Toyota
My husband and I feel very fortunate to have our car repaired at Crest Cadillac. WE appreciate the professionalism and friendly way we were treated. The email updates were also appreciated. Thank you all for making an unpleasant situation as easy as it could be. Our Prius V looks like new again!
Thank you for the excellent work.
Sincerely,
Bud and Donna P
8/16/2015
Kelly K. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repair was timely and they did a great job! The process was so easy