I had to wait extra days because they did not have the new tail light. That should have been order and be there before I even brought the car in for repair.Other than that everything else was good. Staff was excellent.
6/15/2016
Robert L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very Poor in every phase..
6/4/2016
Carol D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jonathan did a great job! Thanks!
5/25/2016
Andrew F. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks you all for the professional service.
5/19/2016
Frank J. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Tammi did an outstanding job of keeping me informed all along the way. Her enthusiasm for her job stood out.????
Frank Acosta
5/12/2016
Milo D. VERIFIED CUSTOMER
Vehicle Make : Ford
Yes very friendly customer service and good workmanship. Thank you.
5/5/2016
Amanda P. VERIFIED CUSTOMER
Vehicle Make : Ford
Great Job!! We call our car..."red"...RED is gorgeous.
4/22/2016
Melissa G. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did such a great job that I felt like I was getting a new car all over again. Thank you Red McCombs.
4/13/2016
Sharon G. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Exceeded our expectations.
4/8/2016
Veronica C. VERIFIED CUSTOMER
Vehicle Make : Ford
Very poor communication over promise and under deliver this is the 2nd time in one year with the same service representative
3/25/2016
Syed A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
good job done, worth the wait, service representative Jonathan was very polite, gave me a detailed explanation at the delivery of vehicle for what work was done. i am satisfied and would recommend this body shop to others. keep up the good work superior body shop.
2/24/2016
Crystal G. VERIFIED CUSTOMER
Vehicle Make : Ford
Updates were never consistent....a simple "sorry ma'am a problem has came up with your vehicle(explain reason) and now vehicle must stay an extra ___ days to ensure everything will be to your satisfactory." My car has to be returned to the body shop because damage from the accident was not repaired at the time it was suppose to be done. Front desk guy, Adrian, should not roll eyes or give **** face to customers coming into shop office or stand there looking at customers as if they're stupid. Courteous customer svc goes a long way. I do understand it gets busy or hectic but if a customer wants a call back either you call them back as asked in the voicemail or have someone else give them a call. Would I go back? If my insurance says I can only go there to get a rental then unfortunately I have to go back there for that sole reason.
2/22/2016
Rebecca J. VERIFIED CUSTOMER
Vehicle Make : Honda
Very professional service from Adrian at reception, Adjustor & labor dept!Great job on my car all!
Rebecca J
2/20/2016
Antonetta H. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thanks
2/6/2016
Leno C. VERIFIED CUSTOMER
Vehicle Make : Nissan
Still finding broken molding that were glued back instead of replacing
2/3/2016
Jessie D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Your customer service, mainly the front desk in the body shop, is not good. My appointment was not scheduled and their friendliness is lackluster. They do not respond to customer needs unless the customer is angry. I will probably not shop at Red Mccombs for my next vehicle.
1/28/2016
Carmen M. VERIFIED CUSTOMER
Vehicle Make : Honda
Greg was very nice and helpful
1/23/2016
Nathaniel L. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
A good and timely job. Thanks
1/17/2016
David R. VERIFIED CUSTOMER
Vehicle Make : Ford
Tammy was outstanding. Best customer service I've had in a long time.