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Real Reviews from VERIFIED CUSTOMERS
Srinivasan V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Jeff was very helpful. Cole’s repaired my car well.
1/21/2018
William P. VERIFIED CUSTOMER
Vehicle Make : Mazda
Great job Made insurance work ez
1/18/2018
Guilford G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Problem with billing eas only issue. I assume it will be resolved. Do not contact me please.
1/17/2018
P C. VERIFIED CUSTOMER
Vehicle Make : Kia
staff was very efficient and kept me informed on the status of my car. Text message updates were great. Staff is friendly. Overall great experience.
1/13/2018
Barbara C. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job!
1/8/2018
Mark G. VERIFIED CUSTOMER
Vehicle Make : GMC
Pleasant experience
1/6/2018
David M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Jeff Snyder was awesome in helping me get my car in getting it taken care of and getting it back as quickly as possible. Impeccable service!
1/6/2018
Nicole G. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Thanks so much for all the work on my Mitsubishi Outlander!
1/6/2018
Dan C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very professional and helpful employees. Highly satisfied with the quality of repairs. Done in a timely manner.
12/31/2017
Alexandria B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Staff at Cole’s was very helpful, informative and extremely pleasant. I received my car back in excellent conition, with great quality repairs. I would definitely use Cole’s again for any future service and recommend to others. Thank you again for an outstanding experience!!
12/24/2017
Donna N. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great facility, great customer service..an extremely satisfying experience!
12/12/2017
Mike S. VERIFIED CUSTOMER
Vehicle Make : Ford
Great customer service repair and paint work. Thank you for doing a perfect job.
12/8/2017
Susan K. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great service from first phone call to pickup. Excellent appearance to repairs. Returned clean in and out. Appreciated the help with part of rental expense. Text updates came just often enough. Thank you!
12/1/2017
Wayne A. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was the second time this year I needed my car repaired, and both times Jeff Snyder and his people did a terrific job both in repair and customer relations. Cannot say enough. First time was at Coles in Albany, second time at Coles in North Greenbush. Jeff handled both, both were flawless. Thank you. Passing the word along to friends...
11/19/2017
Peter S. VERIFIED CUSTOMER
Vehicle Make : Subaru
Every aspect of my experience with Cole’s was exceptional- professional, friendly, and efficient. The car looks brand new, better than it looked before I had to bring it in. Thank you so o the whole team.
11/18/2017
Sandra B. VERIFIED CUSTOMER
Vehicle Make : Cadillac
I will definitely recommend Coles Collision to anyone who needs there services. I was very satisfied with the entire process.
11/14/2017
Sue Z. VERIFIED CUSTOMER
Vehicle Make : Kia
Thanks Jeff, Josh and all Cole’s Collision team. I’m very happy with the work done on my Kia Optima. Looks great. Also, much appreciate the use of a loaner suv while my car was being fixed. Five stars guys! Thank You Sue Z
11/8/2017
Lindsey R. VERIFIED CUSTOMER
Vehicle Make : Kia
Everyone was super friendly and answered all my questions also did a great job with my repair I would gladly return for any other major repairs. thanks for a great job
10/31/2017
Aimee D. VERIFIED CUSTOMER
Vehicle Make : Subaru
Jeff was up front about the process, and what further concerns or setbacks could occur. I was never surprised, and that put me at ease. The texted updates were very helpful throughout the repairs. And Brea was very pleasant and helpful when I did speak on the phone. Overall, I will highly recommend Cole’s, but this location was on top of everything, even in the beginning weeks of their opening, which can only mean great things for their future.
10/31/2017
Joseph J. VERIFIED CUSTOMER
Vehicle Make : Ford
Jeff was very knowledgeable and was extremely helpful throughout the entire process the complete repair job was excellent I could not ask for a better job and was better than I anticipated. first class all the way. My compliments to all involved with this repair
10/24/2017