Customer service is great! The quality of work I find not so much.
1/19/2019
Hillel . VERIFIED CUSTOMER
Vehicle Make : Honda
The claim was handled immediatly and the work finished in a timely manner.
1/15/2019
John A. VERIFIED CUSTOMER
Vehicle Make : Subaru
I appreciated the care Daniel took in guiding me through the process and answering my (many) questions.
12/23/2018
May B. VERIFIED CUSTOMER
Vehicle Make : Audi
They did excellent repair work, communicated with me often and my car was ready early.
11/20/2018
Mark P. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Thank you for going the extra mile to ensure all repairs were done properly.
Even though the process took longer than we originally expected I would much rather wait and have it done right.
Thank you,
Devona
11/13/2018
Diana R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I thank Roy Elizondo & any other who work so hard to get my car fixed.
Many thanks????????????????
7/31/2018
Frank . VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great customer service!
6/12/2018
Christina L. VERIFIED CUSTOMER
Vehicle Make : Mercedes
I was extremely impressed with the whole process. Great staff, great communication and great work on my car. Plus it was sparkling clean when returned to me! Thank you!
4/21/2018
Christine H. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Everyone I came in contact with was very nice and helpful.
1/24/2018
Chris Chappell. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Great job!
1/16/2018
Patricia D. VERIFIED CUSTOMER
Vehicle Make : Mercedes
My car looked so pretty, when I picked it up. You under-promised Andover-delivered, perfect!
1/13/2018
Sarah W. VERIFIED CUSTOMER
Vehicle Make : Subaru
When I picked up my car after the repairs were finished, I noticed that the seat lever that highers and lowers the seat was loose and jiggly. It was not this way when I took it in to be repaired for the back bumper. I brought this to the attention of one of the service members, who dismissed my concern by saying that all subarus have loose, jiggly seat levers. Then, on my way home, I noticed scratch marks on my leather steering wheel on the left hand side. It looks like someone scratched it with some kind of tool. I am unsatisfied because there is damage to the car that is completely unrelated to why I brought in the car in the first place. It was supposed to be given back in pre-accident condition, and now it has extra damage.
5/21/2017
Eileen C. VERIFIED CUSTOMER
Vehicle Make : Subaru
Took longer than expected, but wonderful results
5/16/2017
Kenneth K. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Very professional, very courteous
6/22/2016
Robbin P. VERIFIED CUSTOMER
Vehicle Make : Honda
seat belts too over a week . that's ridiculous . communication was good & car looks good
5/6/2016
Carolyn S. VERIFIED CUSTOMER
Vehicle Make : Honda
My clock needed to be reset and the orange light for tires was not reset.
3/25/2016
Manuel A. VERIFIED CUSTOMER
Vehicle Make : Dodge
Excellent services and updated and informed
3/17/2016
Myra M. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Very classy. You all kept me updated every week. Cool. Thank you for taking care of my Benz.
You guys ROCK!
Cheers!
Myra M
3/2/2016
Benjamin M. VERIFIED CUSTOMER
Vehicle Make : Porsche
Continental and Scott dos a great job on my Porsche!
2/25/2016
Warren T. VERIFIED CUSTOMER
Vehicle Make : Mazda
Front desk superpam the best if needed( hope not) it will be you guys. Many thanks, Thamarus