Excellent service, communication and my Mustang looks great! Thank you!
11/28/2018
Billy F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Rodney was very helpful and kept us updated!
Mary & Bill Funkenbush
11/21/2018
Gerald B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
This was the second time this year (and one of several times over the past fifteen years) that one of my cars has been fixed by Boerne Collision Center. The repairs have always been first rate and the people first class. Thanks to Rodney and the fine folks at BCC for making an inherently difficult situation much easier to deal with!
9/27/2018
Ana G. VERIFIED CUSTOMER
Vehicle Make : Ford
Rodney is wonderful kept us informed during repair. Thank you!!!
12/28/2017
James D. VERIFIED CUSTOMER
Vehicle Make : Toyota
Work looks excellent and was finished befor the estimated time. Very pleased.
12/16/2017
John M. VERIFIED CUSTOMER
Vehicle Make : Honda
Outstanding service and quality of repair. Rodney did an excellent job keeping me informed of the repair process and status of my car. Everyone in the office were friendly and helpful. They ensured I had rides to the Enterprise rental car facility. I always recommend Boerne Collision to others and will continue to take my business to them.
12/12/2017
Sylvia R. VERIFIED CUSTOMER
Vehicle Make : Honda
Rodney was great-as usual--and the work was superior. the only issue I have are the email updates I received. Rodney indicated the work would be finished in the next few days while the emails were 3-4 days longer than what I was hearing. Made it difficult to plan ahead. My job requires travel so this was confusing. Of course, always trust a person and not electronic media!! Thank you all for the great work you do!
12/12/2017
Patrick C. VERIFIED CUSTOMER
Vehicle Make : GMC
Ask for Rodney. Service can’t be beat.
12/9/2017
Jennifer M. VERIFIED CUSTOMER
Vehicle Make : Honda
Thank you Rodney and team for taking care of my repairs quickly and keeping me informed throughput the process.
11/19/2017
M E. VERIFIED CUSTOMER
Vehicle Make : Ford
Rodney is great at has always kept us informed/status.
True customer service....
Thank you.
Ana+Jeff Edwards
11/16/2017
**** B. VERIFIED CUSTOMER
Vehicle Make : Honda
The vehicle looks great and Rodney was a pleasure to deal with. Thanks!
11/4/2017
Robert T. VERIFIED CUSTOMER
Vehicle Make : BMW
Rodney is a fine person & an asset to your org. & someone I completely trust-job well done-Bob Trott
5/15/2015
Kerry H. VERIFIED CUSTOMER
Vehicle Make : Toyota
As always Rodney was great! He keeps you informed and is always professional!
4/23/2015
Jennifer S. VERIFIED CUSTOMER
Vehicle Make : Lexus
Rodney is the best! Keep up the good work!
4/22/2015
Cody H. VERIFIED CUSTOMER
Vehicle Make : Honda
All good- finished ahead of schedule
4/18/2015
Kari P. VERIFIED CUSTOMER
Vehicle Make : Nissan
The repair appears satisfactory. The texted status updates were very misleading, unhelpful, and frustrating. We were given estimated completion updates verbally, yet several texted updates indicated completion a full week later. We picked up the car 4/10/15 @ 1pm, after having received a text that morning that it was on schedule @ 54% completion and would be ready EOD 4/17! Worthless; why bother texting if all you're sending is false info?
4/11/2015
Jo Anne. VERIFIED CUSTOMER
Vehicle Make : Ford
Truck looks like new in damaged area. Need Texas Edition badge.
3/28/2015
Pamela D. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Always do an excellent job!
2/20/2015
Darrylin D. VERIFIED CUSTOMER
Vehicle Make : Honda
I'm sorry that the work on my car caused so many problems for your staff. I hope that in the future you are able to better project the time it will take to complete a job. I would rather be told it will be 2 weeks before you can start on my car, and then another 4 weeks to complete it,and then get the good news it is ready early, than to deal with all the delays and extensions. However I greatly appreciate your generous help with the unexpected expenses on the rental car. I had hoped that Farmers would share that expense with you. The work done looks very good as I have always gotten at BCC. However there are quite a few. "dings" on the entire length of the door guard on both sides of the car,approximately 12 on each side. I knew there were a few on each side because I had asked David if he could touch them up while you had the car. I will get one of the touch up pens from the dealer and try to take care of that myself. Thank you David and Arlene for maintaining a professional demeanor with me. I wish all of you a happy holiday season.