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Real Reviews from VERIFIED CUSTOMERS
Kathy U. VERIFIED CUSTOMER
Vehicle Make : Ford
The service was timely, updated, and as promised. Great service!
1/30/2016
Mike R. VERIFIED CUSTOMER
Vehicle Make : Ford
Check engine light on, rear window defroster in op, 430 miles put on the csr, grease on passenger seat and glove box, car not ready when promised
1/29/2016
Lauren A. VERIFIED CUSTOMER
Vehicle Make : Ford
As always, they did an amazing job!
1/28/2016
Wayne R. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done. As a former employee of the Planet Ford family. I can feel confident that my car was well taking care of. Alan B. gave me the insurance that my car would be taken care of properly by my insurance and it was. Thanks Alan B.
1/28/2016
Margie S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Great job!!#
1/24/2016
Clayton B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very nice staff, Jose made sure my truck looked good before it was ready. Very happy.
1/23/2016
Rebekah M. VERIFIED CUSTOMER
Vehicle Make : Ford
I couldn't ask for better service. They did an awesome job repairing my car. I highly recommend planet ford.
1/23/2016
Carnell C. VERIFIED CUSTOMER
Vehicle Make : Honda
It took way too long for them to fix my car. I was called on Tuesday January 12th and a message was left saying that my car was ready. Then I received a call the next day saying that my car was not ready and then I never got it back until the following Monday. I would never suggest anyone take their car to Planet Ford ever.
1/20/2016
Shawn A. VERIFIED CUSTOMER
Vehicle Make : Ford
We appreciate the final touch of having a wash and wax! Thank you.
1/20/2016
Donna D. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done, and very quick. Thank you
1/18/2016
Zachary S. VERIFIED CUSTOMER
Vehicle Make : GMC
Email notifications instead of text would be nice
1/16/2016
Jimmy G. VERIFIED CUSTOMER
Vehicle Make : Infiniti
The only complaint that I have, is that on the receipt says that it was wash and vacuum, but the only thing I notice was clean was the rims. It was dusty inside and outside. Next time please make sure a car is fully washed and clean if stated in the receipt.
1/15/2016
Leonard L. VERIFIED CUSTOMER
Vehicle Make : Lincoln
I am very satisfied with the service and repairs,I will recommend to family and friends ,thanks
1/14/2016
Starla B. VERIFIED CUSTOMER
Vehicle Make : Ford
Unbelievable. Five times longer than they said it would take. It's coming back because the work still isn't done right!!! Horrible horrible place to do business with.
1/11/2016
James H. VERIFIED CUSTOMER
Vehicle Make : Ford
The service rep. was very helpful & concerned with our timeline needs, worked enthusiastcally to solve all concerns, the updates were great and appreciated. Also thanks to the repair techs for their skill, looks great. Good job everyone!
1/8/2016
Alberta M. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated the service you provided by. Keeping me with an update on the process of my car to me that is excellent customer service
1/6/2016
Glenn F. VERIFIED CUSTOMER
Vehicle Make : Ford
Alan is a great service advisor! Great service. Great work!
10/29/2015
Gloria I. VERIFIED CUSTOMER
Vehicle Make : Ford
Alan was,AWESOME great to work with will be a return customer. Thank you so much Alan
7/23/2015
Angela R. VERIFIED CUSTOMER
Vehicle Make : Ford
Awsome!!!! Was kept informed and was delivered vehicle ahead of estimate. Alan worked with us in every way. Thank you
7/14/2015
**** K. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
As always pf extended fantastic service and alan especially was very helpful and went above and beyond to take care of me!!!!!!!!
7/11/2015