Would like a clearer confirmation email beforehand when car is either ready to be picked up or is to be delivered.
11/12/2018
Richard C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I have used this auto body shop in the past when it was named Gava’s Auto Body Shop and it was a great experience! I had another accident and wanted to take my car to them again but when I filed my claim I didn’t find there name listed, I was so disappointed! So I went through the list and picked the one with five stars and close to the one (I used before Gava’s). To my VERY HAPPY SURPRISE it was the same place (Gava’s), just the name had changed. Ian helped me again and was so nice they did a great job on my car and it was ready really quickly. This is the shop I will stick with!!
11/11/2018
Lee M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service and great work! Today, I posted on my FB page for all my friends to see, gave a shout out to Chris Wu at Fix Auto in South SF for any auto collision work.
11/10/2018
Clive C. VERIFIED CUSTOMER
Vehicle Make : Audi
Excellent service! Friendly and Professional.
10/19/2018
Scott M. VERIFIED CUSTOMER
Vehicle Make : Toyota
The car repair and cleaning afterwards was excellent, but the extra things put it over the top. They gave me a ride to my work after I dropped it off then picked me up at the airport when I returned. Like everything else done very well and very professional!
10/16/2018
Ashley R. VERIFIED CUSTOMER
Vehicle Make : Dodge
The staff was very friendly and organized, which truly made for a smooth repair experience! They were also able to pick me up from home so that I did not need to Uber to pick up my car. Truly appreciated and would recommend them too.
10/12/2018
Luzelle P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Hands down one of the best auto shops I've been to. They called me ahead of time to set up an appt instead of the usual drive in on a whim and hope they have time to see you. They called the car rental for me while I waited for my car to be examined. Their office was nice, had good seating, nice tv, good beverage set up. My bf and I were impressed. Sent me email updates about my car like the estimates. Just wish the update included how long they thought they would keep my car. Called me the next day to pick up my car, fixed my bumper like brand new. They went out of their way to fix the other scratches it had as well as the damage underneath even though it wasn't part of what needed to be fixed. And they let me leave the car rental there for Hertz to come and pick it up themselves. Super professional and friendly and great work, thanks so much! Definitely taking my car here next time.
10/12/2018
Catherine K. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Everything was terrific , your delightful receptionist could not have been more helpful.
She went over and above to help ,many thanks .
Cathy
10/10/2018
Michael K. VERIFIED CUSTOMER
Vehicle Make : GMC
The client facing team is exceptional. Very client centric and dedicated to customer satisfaction. It is the client experience that will separate the field of service providers from one another and this team exceeded my expectations.
10/10/2018
Heather C. VERIFIED CUSTOMER
Vehicle Make : Honda
Your team did an excellent job! Our van looks beautiful we couldn’t be happier!
10/3/2018
Jessica H. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you for the superb service. Everything from inspection to pick up to billing, the team was helpful and patient, and really made the experience completely stress-free. Thank you!!
9/30/2018
William K. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service!
9/29/2018
Jeronimo D. VERIFIED CUSTOMER
Vehicle Make : Subaru
This had to be one of if not the best experience I have received from an auto body shop thanks to the manager Ean. Great communication and my car was in and out of the shop in less than 3 days. Ean went the extra mile to make sure I understood the entire process, and made sure I was well taken care of. I'll be recommending everyone I know to this location!!! Thanks again, Ean!
9/27/2018
Wilmer H. VERIFIED CUSTOMER
Vehicle Make : Honda
Excellent work all around, from receptionist to repair technicians to car detailers. Very happy with service received.
9/26/2018
Michael W. VERIFIED CUSTOMER
Vehicle Make : BMW
Very nice people that work there.
9/20/2018
Sheryl M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
You all are fantastic! I had the best experience ever! I will for sure recommend you to everyone.
9/15/2018
Rhoda N. VERIFIED CUSTOMER
Vehicle Make : Honda
Rica was extremely helpful; thank you!
9/14/2018
Albert R. VERIFIED CUSTOMER
Vehicle Make : Cadillac
graet staff
9/4/2018
Noel L. VERIFIED CUSTOMER
Vehicle Make : Honda
Great job I'm so happy with all the work and it was very fast. Thanks
8/30/2018
Danny C. VERIFIED CUSTOMER
Vehicle Make : Honda
I Really like the Work you guys did on my Vehicle So did my coworkers at work and family members looks like a brand new car I appreciate it thank you for all what you did for me keep up the good work