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Real Reviews from VERIFIED CUSTOMERS
**** P. VERIFIED CUSTOMER
Vehicle Make : Ford
The staff is great and the repair was done quick and looks like brand new.
5/2/2018
Susan J. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Your people are always very helpful and pleasant
7/28/2017
Pamela N. VERIFIED CUSTOMER
Vehicle Make : Ford
The entire team was efficient and the work done on my vehicle was superb. I really appreciate how kind and helpful everyone was throughout the entire process!
7/25/2017
Michael M. VERIFIED CUSTOMER
Vehicle Make : Ford
Worked me in immediately. That worked great for us.
3/29/2017
Chris M. VERIFIED CUSTOMER
Vehicle Make : Ford
The lack of availability of parts apparently drug out the repair to over two months. This was almost unbelievable and reflects poorly on Ford Motor Co. The extent of damage to the vehicle in this accident,along with other data we have gathered from owning 8 Explorers also is causing us to rethink our use of this platform in our small fleet.
3/11/2017
Nicholas D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great job. Looks new. Excellent time line and communication.
2/10/2017
James M. VERIFIED CUSTOMER
Vehicle Make : Lincoln
Excellent work. MKX looks factory new again.
12/30/2016
Mark N. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great job done professionally and in a timely manner
12/14/2016
Brandon V. VERIFIED CUSTOMER
Vehicle Make : Ford
My car looked better than when I bought it.!
11/24/2016
Dean R. VERIFIED CUSTOMER
Vehicle Make : Ford
I was told it would be a "quick" repair, likely a day or two once the parts arrived. It turned out to 9 days and an old part was put back on. I was told I would receive a 74 credit for putting the old part on but when I picked the car up it was only 50 with no explanation until I insisted. Additionally, a censor was damaged in the process of the repair so now a warning light is constantly flashing saying my hood is ajar the entire time my car was. This was previously not a problem. A simple lower bumper repair turned into a nightmare.
11/19/2016
Edgardo T. VERIFIED CUSTOMER
Vehicle Make : Ford
No problem for the repair, but it was not done within 10 days as they told me.
11/18/2016
Karen C. VERIFIED CUSTOMER
Vehicle Make : Toyota
They did a great job ,very nice and easy to work with.. the manger waited after closing hours to make sure I got my vehicle
11/8/2016
James R. VERIFIED CUSTOMER
Vehicle Make : Ford
Very professional and exceeded my expectations.
10/25/2016
Ronald H. VERIFIED CUSTOMER
Vehicle Make : Ford
Faye was extremely nice and helpful.
9/16/2016
Cindy H. VERIFIED CUSTOMER
Vehicle Make : Ford
I brought my vehicle in on August ****, 2016. I finally Was able to pick it up on August 31, 2016. The damage was to the right rear panel, which had to be replaced. My vehicle is a 2016 Ford XLT with An aluminum body, which evidently presented major problems, as they were unable to acquire the correct rivets to attach the new part. In place of the correct rivets, another type was used, which resulted in an unacceptable repair job. This has not been resolved yet, but I was assured by the body shop manager and my insurance agent that it will be fixed correctly, and I should have a response within 2 weeks letting me know what will be done to make this right.
9/3/2016
Marcus D. VERIFIED CUSTOMER
Vehicle Make : Ford
Job well done.
9/1/2016
Jasper T. VERIFIED CUSTOMER
Vehicle Make : Ford
Very helpful, especially Faye in the office
7/27/2016
Denny B. VERIFIED CUSTOMER
Vehicle Make : Ford
The Best!!
7/9/2016
Carolyn C. VERIFIED CUSTOMER
Vehicle Make : Buick
I love the shop having my car cleaned after repairs.
6/18/2016
Angelica L. VERIFIED CUSTOMER
Vehicle Make : Ford
Faye is awesome at what she does. She was helpful, friendly, and provided more than adequate feedback. I would come back because of her!
6/9/2016