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Real Reviews from VERIFIED CUSTOMERS
KEVIN B. VERIFIED CUSTOMER
Vehicle Make : VOLKSWAGEN
Isaac at Love Field was very nice. My car looks great, too!
7/26/2019
JOHN W. VERIFIED CUSTOMER
Vehicle Make : GMC
A panel on the inside of my driver-side door has come loose. I will have to take the car back in for it to be repaired.
7/24/2019
Ralph G. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Returned ahead of schedule - totally satisfied.
1/26/2019
Erin M. VERIFIED CUSTOMER
Vehicle Make : Dodge
Jerry was amazing with keeping me updated with how my car was going. He asked me about timelines and gave me follow up texts and calls and really made sure I was taken care of. I will definitely be recommending ALL of my fiends to herbs because of the attention to detail he showed with my account.
1/20/2019
Lezlie T. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Outstanding job. Customer service was great!
1/6/2019
William M. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
All is good and thank you for collecting my car and returning the rental on my behalf
1/4/2019
Edward T. VERIFIED CUSTOMER
Vehicle Make : Acura
All good until we realized only one of the two repairs was completed. Fortunately, Corey was able to get the omitted repair completed quickly.
1/1/2019
Cathia A. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Very caring people,loved the updates, thanks
8/25/2018
Michael E. VERIFIED CUSTOMER
Vehicle Make : Lexus
The quality of the repair is superb. Glad I didn't take it to the dealer. Time in the shop was not bad, and am very satisfied with the time of return. Appreciated all the detailed updates along the time of repair. Very happy with how clean my car was inside and out. Very satisfied.
8/7/2018
Mary Katherine. VERIFIED CUSTOMER
Vehicle Make : GMC
I was told parts on my vehicle were going to be replaced, replacement parts were paid for and then the damaged parts were cleaned up and reinstalled. I have notified my insurance company
8/3/2018
Bruce B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very easy to deal with. I really like the status updates. Not to mention the great job!
6/3/2018
Melvin S. VERIFIED CUSTOMER
Vehicle Make : Kia
Excellent
5/17/2018
Alan G. VERIFIED CUSTOMER
Vehicle Make : GMC
Fantastic. Start to finish! Thanks!
5/10/2018
Joshua W. VERIFIED CUSTOMER
Vehicle Make : BMW
Great service and my car looks better than it did before it was wrecked.
5/2/2018
Steve G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Everything so far has been great. Waiting to hear back for coordination of exhaust tip installation
4/24/2018
Kelli K. VERIFIED CUSTOMER
Vehicle Make : Ford
Jessie at the Mockingbird and Saul the USAA liaison we’re both fantastic. I appreciated the updates regarding the status of my repair.
4/20/2018
Gloria M. VERIFIED CUSTOMER
Vehicle Make : Honda
The Honda looks new, paint is awesome, Simon & his team were great letting me know the progress of the work being done,Jessie was so helpful w/detailes & courteous, very professional. The manager was very kind & understanding of our situation!Thanks for the recommendation, & we will recommend Herb's to anyone who needs any auto body work!!????????????
3/18/2018
Jodie A. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Great experience! Super professional team! Thank you!
3/18/2018
David W. VERIFIED CUSTOMER
Vehicle Make : Toyota
The repairs are great - the car looks good as new. The issue was that I was promised regular updates and did not receive any until I asked. It's not a big deal but that is the one thing that could have gone better with my experience. No contact is needed.
1/29/2018
Lawrence G. VERIFIED CUSTOMER
Vehicle Make : Jaguar
Great job!
1/26/2018