Ana was absolutely incredible to work with. She was more than dedicated to helping get my car fixed and always made sure I knew what was going on with it regarding the status and what was being done. She made sure that I was completely satisfied with my car after the repairs. If I need any further repairs in the future, I know I’m taking my car to Westway. Thank you so much. -Alexis M
7/11/2019
LAJUANA L. VERIFIED CUSTOMER
Vehicle Make : FORD
I had to answer yes though i wasn't satisfied with the process before the body shop received my vehicle. The front office had my car just sitting if I hadn't called I don't know if or when my vehicle would have made it to the body shop. The manager at the body shop department, I believe her name is Ana. She's always been helpful and knowledgeable.
7/3/2019
Ricky W. VERIFIED CUSTOMER
Vehicle Make : FORD
Friendly, professional, follow up.... completely satisfied!!! Thank you Anna Tores!
6/18/2019
BHARATKUMAR P. VERIFIED CUSTOMER
Vehicle Make : FORD
Work was done on time thanks
6/8/2019
Frank M. VERIFIED CUSTOMER
Vehicle Make : FORD
Very friendly and accurate with communication with me. That's why my wife and I buy our cars there.
6/5/2019
N VERIFIED CUSTOMER
Vehicle Make : FORD
This repair took to long. One month
6/5/2019
KATIE L. VERIFIED CUSTOMER
Vehicle Make : FORD
Anna was a great help with my F-150 and all concerns and requests for services were taken care of. Even when I wasn’t happy with the scratch repair done on my passenger doors she had it sent back to be buffed to my satisfaction. All the staff I dealt with in Collision and Service were very helpful and professional. Now if Ford would only work on the price of services that would be perfect!!
6/1/2019
James J. VERIFIED CUSTOMER
Vehicle Make : Ford
Thank you for repairing my F350. Looks very good.
5/1/2019
Matthew T. VERIFIED CUSTOMER
Vehicle Make : Ford
Ana was fantastic!!!
4/27/2019
Michelle D. VERIFIED CUSTOMER
Vehicle Make : Ford
Anna is the best!
4/27/2019
Jo C. VERIFIED CUSTOMER
Vehicle Make : Ford
Westway Ford went above and beyond my expectations! Both Ana and Kevin were absolutely amazing and I am so appreciative in their assistance and the timely updates.
4/19/2019
James D. VERIFIED CUSTOMER
Vehicle Make : Ford
Was kept in the loop on the repairs in progress,,, delivery as promised on time...
Ana was very helpful in taking care of everything for me during the time my SUV was in the shop...
ONLY THING,,,,,,,
When I picked it up was pouring rain and didn't do a walk around visual inspection.
Once home and the rain slacked off some,,,
FRONT LEFT WHEEL "HUBCAP" IS MISSING..
I intend to call Ana Monday morning,, the 15th to inform her of this and please obtain one for me to return and have it installed..
Otherwise,,, excellent job..
Jim Devitt
****-****-xxxx
4/14/2019
Martha G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Ana was awesome. Very professional and great people skills. The repair and car was was very professional.
I would recommend West Way to anyone.
4/11/2019
William H. VERIFIED CUSTOMER
Vehicle Make : Ford
Customer service was top notch. Anna was particularly professional.
3/28/2019
Mario M. VERIFIED CUSTOMER
Vehicle Make : Toyota
Anna, took excellent care of my car and me. Thank you so much.
3/22/2019
Kenneth K. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks to Anna for great service. The work on my car was excellent.
1/25/2019
Francisco M. VERIFIED CUSTOMER
Vehicle Make : Ford
Todo excelente
1/16/2019
Anil T. VERIFIED CUSTOMER
Vehicle Make : Ford
Really good customer service and the experience was great.
1/13/2019
Kim H. VERIFIED CUSTOMER
Vehicle Make : Ford
Fantastic team-made the whole ordeal easy and stress free. So professional, eager to help.
My car looks amazing and rides perfectly.
Customer service is A+!