Every single employee I interacted with on the phone and in-person was ....perfect. For the drop-off and during a phone call the next day, I was distraught and your staff interactions were professional and kind and patient and thorough. The behind-the-scenes staff also exceeded my expectatis with speed of completion . The repair looks good-as-new! Thanks a bunch!
11/18/2015
April P. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
I'm so incredibly impressed with the service and repairs. Everyone from Michelle at the front desk, to the appraiser, to the young man that delivered my car to me, were professional, friendly, and informed. My car looked amazing inside and out. Thank you so much. You will see me again.
11/15/2015
Garth H. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Car looks great and fast turn around
10/30/2015
Zachary O. VERIFIED CUSTOMER
Vehicle Make : Honda
I worked with Jesse and he took care of me. He was kind considerate and understanding of my concerns. Very professional and great to work with.
10/30/2015
Heidi R. VERIFIED CUSTOMER
Vehicle Make : Subaru
Above and beyond!
10/9/2015
Ashton H. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks like new.
9/12/2015
Todd B. VERIFIED CUSTOMER
Vehicle Make : Dodge
You guys are awesome!
9/8/2015
Terry F. VERIFIED CUSTOMER
Vehicle Make : Subaru
We have used Cascade a number of times and they always do a great job. This time however, the car was returned with dirty fingerprints on the back lift gate area inside and very dusty and dirty inside. Other than that we were very pleased.
9/8/2015
Chad H. VERIFIED CUSTOMER
Vehicle Make : Ford
I was well informed through the entire process. Jesse was very helpful and made sure I got the best for my car. If I need to have repairs I will come here again.
9/2/2015
Amanda R. VERIFIED CUSTOMER
Vehicle Make : Honda
It was nice to have the text updates and Jesse was great. He kept me up to date.my car was ready when promised. Great job!
8/22/2015
Borislav P. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Thanks for the great service. It's one of the best I have received thus far. Everything was great and Jesse went beyond efforts to make sure I was happy. I will definitely recommend this place although I only had a fog light replacement within 40 minutes. They checked my burned signal light and a car wash as a courtesy
8/14/2015
James M. VERIFIED CUSTOMER
Vehicle Make : Nissan
Had an Oakley metal sticker on the back window of the vehicle when it was dropped off, when we got it back yesterday is wasn't there. Other than that it looks great!
8/13/2015
Gina B. VERIFIED CUSTOMER
Vehicle Make : Honda
Keep doing everything your doing, best experience with a bodyshop ever. You know how to treat your customers. Lady at the front desk (don't remember her name) is amazing. She always made me feel like I was your top priority. Jesse was awesome also. Kept me informed and went above and beyond what I expected. Hope I don't need a car repaired again but if I do I will be back and my recommendations to anyone I jn
8/8/2015
David D. VERIFIED CUSTOMER
Vehicle Make : Audi
Jesse was excellent. Had a small issue toward the end with some small scratches that he worked out and it seems worked out very well. Will come back again.
8/8/2015
John F. VERIFIED CUSTOMER
Vehicle Make : Jeep
We appreciated you keeping us informed of your progress while repairing our car. We're happy to have it back!!
8/8/2015
Mark R. VERIFIED CUSTOMER
Vehicle Make : Pontiac
Fast and no smoke & mirrorz
8/5/2015
Nancy S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service!
7/19/2015
Joseph W. VERIFIED CUSTOMER
Vehicle Make : Nissan
Thanks!
7/1/2015
Suzette B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Michelle was the greatest to work with. Because of her we chose cascade she was so helpful and kind on the ohone and in person
6/20/2015
Celeste H. VERIFIED CUSTOMER
Vehicle Make : Ford
Jesse and the crew at Cascade Collision were great. I really appreciate how they kept me informed with the process and contacting me with any issues that arose. They know what customer should be. What it used to be. Thanks for make my truck look great again.