I couldn’t be more impressed with the team at Optum Collision Weatherford. They recently completed bodywork on my wife’s Ford Bronco, and the results were absolutely outstanding.
The craftsmanship is second to none—every detail was handled with precision, and the finish looks as good as (if not better than) when it first came off the lot. It’s clear this team takes real pride in their work, and it shows in the final product.
What truly set the experience apart, though, was the exceptional service from our advisor, Cody Jeffcoat. Cody was incredibly responsive throughout the entire process—keeping us informed, answering questions promptly, and making sure everything moved along smoothly. It’s rare to find that level of communication and care these days, and it made a big difference.
4/16/2026
Isaac H. VERIFIED CUSTOMER
Vehicle Make : Subaru
The repairs to my car were well done. My car drives and looks great. I was glad that they texted me updates to let me know how things are going on the Vehicle
3/15/2026
Terry Culpepper. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Caren Pettyjohn was amazing. She provided professional quality customer service. I am grateful for her!
2/20/2026
Logan P. VERIFIED CUSTOMER
Vehicle Make : Ford
they worked quickly, sent updates, and the car looks good. Body lines look straight, panel gapping looks even and consistent, paint match looks great, overall I think they did awesome
2/18/2026
Leslie J. VERIFIED CUSTOMER
Vehicle Make : Nissan
I was kept informed every step the way. Repairs were completed in a timely manner, even with the weather issues. Everyone was so pleasant! Thanks so much!!
2/1/2026
Theresa C. VERIFIED CUSTOMER
Vehicle Make : Mazda
Excellent job. Looks and drives like a new car. Second vehicle repair with Optimum after an animal strike. We appreciate everything.
1/15/2026
Robert B. VERIFIED CUSTOMER
Vehicle Make : Ford
Brought 2021 F250 in with front right quarter panel damage.
After repair, cannot tell there was ever any damage; looks factory with paint matching. Repairs completed within estimated time frame.
Thank you.
12/12/2025
Larry A. VERIFIED CUSTOMER
Vehicle Make : Ford
I have used you folks in the past and on this occasion. I have never been disappointed. Always top notch repairs. Great People to deal with,
10/3/2025
Robert M. VERIFIED CUSTOMER
Vehicle Make : Ford
Honest, friendly, professional from the start. Completed the repair in a very timely manner. Completely satisfied.
5/30/2025
Barney W. VERIFIED CUSTOMER
Vehicle Make : Ford
I have not picked up or have been notified of any updates of that it is complete of first claim..
2/16/2019
Charles J. VERIFIED CUSTOMER
Vehicle Make : Ford
We really liked the repair status updates.Both Ozzy and Troy were very helpful with any questions we had.
12/4/2018
Barbara B. VERIFIED CUSTOMER
Vehicle Make : Ford
I appreciated that good service and communication/updates on status. It made it very predictable on the return of my vehicle.
Office staff very friendly.
10/29/2018
Serenity W. VERIFIED CUSTOMER
Vehicle Make : Buick
Great customer service. Love the repair teacher. Overall good experience
10/27/2018
Kelsi N. VERIFIED CUSTOMER
Vehicle Make : Ford
Found a few fasteners loose and rear diff vent hose dragging . And rear seat belt covers off. Nothing big just small things. Still happy with repairs!
8/5/2018
Edward M. VERIFIED CUSTOMER
Vehicle Make : Nissan
The entire experience was good, from my first contact with Ozzie to the conversations with Troy. If another need arises, I will not hesitate to either use your service or recommend you to someone else.
7/21/2018
**** S. VERIFIED CUSTOMER
Vehicle Make : Ford
Ours was a complicated repair with some additional issues that revealed themselves as the repair proceeded. We appreciate Troy helping us navigate these issues and keeping us informed of the progress of our repair. We will recommend Southwest Collision to our friends and family.
6/28/2018
Donn D. VERIFIED CUSTOMER
Vehicle Make : Ford
Troy was in charge of the repair to our 2016 Ford truck. He did a great job of keeping us posted on the progress of the repair. Also, we really appreciate the recalls being taken care of at the same time. The truck looks great and we appreciate the nice job everyone did. We love our truck. So happy to have it back
6/27/2018
Debra F. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Outstanding service and a job well done! My car is running so smoothly and was in sparkling condition when I got it. Thanks for cleaning it thoroughly, when your work was done!
5/25/2018
Mike Y. VERIFIED CUSTOMER
Vehicle Make : Honda
efficient and extremely satisfied with the work
5/4/2018
Dana G. VERIFIED CUSTOMER
Vehicle Make : Nissan
Great customer service and Troy keeps you informed.