The repair work including the communication from the office was excellent.
8/31/2016
Terra R. VERIFIED CUSTOMER
Vehicle Make : Toyota
Simple fix, allegedly....just needed a new door skin. In what appeared to be an attempt to save the insurance company money they instead pounded out the door panel. When they stated the vehicle was ready it clearly was not...masking marks on the door, scrapes and scratches, overspray, rough edges inside door jamb. By their own admission it was not their best work. Took it back to get it fixed right again. Now the door has small ripples from where it was pounded out that can be seen looking down the lines of the car. Want us to take it back again.
At this point I want to take it somewhere that will fix it correctly and stop waisting my time. Keep in mind this vehicle is a 2015 with only 13000 miles in like new condition with the exception of the damage taken to kadels to be fixed.
Cannot recommend this company, will also post this on other online reviews about this company.
Not the way to do business!!!!
8/29/2016
Doug M. VERIFIED CUSTOMER
Vehicle Make : Honda
We were thrilled with the excellent service we received from the entire staff at Eugene Kadels. I would highly recommend this branch!
8/27/2016
Cynthia K. VERIFIED CUSTOMER
Vehicle Make : Mazda
I was disappointed due to a scheduling misunderstanding but they were able to make it work and the service was very nice, work seems very good as well.
8/26/2016
Alexa R. VERIFIED CUSTOMER
Vehicle Make : Nissan
I've been to Kadels twice and was very happy with the service. Quick and beautiful work. Thank you Kadels!
8/26/2016
Karolyn Q. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Excellent,friendly,and fast service.
8/24/2016
David P. VERIFIED CUSTOMER
Vehicle Make : Toyota
The work was done well and quickly, the people were knowledgeable and polite. What more could I want?
8/20/2016
Alexis S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you, Everything is great. Got everything fixed and back and running as it should be.
8/10/2016
Ellen B. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
all looked great. my car was detailed - washed - windows clean inside and out - even vacuumed. Very nice and friendly staff. I hope I will not ever need your services again, but if I do I will take my car to you folks. A happy customer, Ellen B
8/4/2016
Lawrence D. VERIFIED CUSTOMER
Vehicle Make : Toyota
After having the car longer than anticipated, I was surprised to find I still need to bring it back for another half day to finish the repairs. Daily updates did not occur at end of day 2. Otherwise very good communications.
7/22/2016
Mitchell B. VERIFIED CUSTOMER
Vehicle Make : Honda
Everything about our experience was professional there was one minor issue it was corrected promptly and to our Satisfaction,overall a very good experience.we will recommend you to our friends
7/16/2016
Laura I. VERIFIED CUSTOMER
Vehicle Make : Toyota
My truck looks beautiful! Thank you!!
7/13/2016
Estelle C. VERIFIED CUSTOMER
Vehicle Make : Ford
Staff were knowledgable, friendly and helpful.
Great experience.
7/1/2016
David B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
John, Donya and their whole staff are top notch! Very professional, great communication, happy to serve, great work! Wonderful experience. I refer them often.
7/1/2016
Mark G. VERIFIED CUSTOMER
Vehicle Make : Buick
Great work, outstanding customer service.
6/26/2016
Sandra W. VERIFIED CUSTOMER
Vehicle Make : Mazda
My Miata looks like a new car. Thank you for an excellent repair and to Kadel's Brian & staff for their expertise, courtesy and very timely service.
I'm happy to recommend Kadel's to others.
Sincerely, Sandy Whitaker
6/8/2016
Jim M. VERIFIED CUSTOMER
Vehicle Make : Dodge
The repair took two extra extensions due to not being completed properly. It has been resolved and I do not need additional contact.
-Jim M
6/6/2016
Maureen M. VERIFIED CUSTOMER
Vehicle Make : Honda
We were treated like family and the job was well done. Thank you for your care.
Maureen M
5/26/2016
Sharon S. VERIFIED CUSTOMER
Vehicle Make : Acura
Repair was very well done. Also happy with great cleaning. Only prblem I have is finding out how to reset radio which is completely not functioning.
5/26/2016
Madison B. VERIFIED CUSTOMER
Vehicle Make : Kia
The Kadel's team did a great job informing me about my car and welcoming me to their service! I will definitely recommend them to others now!