Thank you for updates and for returning our rental car. The only aspect of service that was not excellent was the time it took to even get started on our repairs. Commnication about that was clear but the wait was nonetheless disappointing. I guess that's what comes with choosing a popular, highly regarded shop!
12/6/2016
Mendy.gloria Mendy,david. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Justin Langley customer service manager is great He completely understood my concerns of the repairs being made He kept me informed with updates which I appreciated I am very pleased with the repair to my Camaro and would recommend Kadels Thanks to everyone at your facility
11/6/2016
Randall G. VERIFIED CUSTOMER
Vehicle Make : GMC
Thanks for making a bad thing turn out to be a very pleasant experience. Justin especially kept us informed every step of the way and everyone was so kind.
10/25/2016
Doreen B. VERIFIED CUSTOMER
Vehicle Make : Mini Cooper
Great customer service. My car looks terrific!
10/17/2016
Sally S. VERIFIED CUSTOMER
Vehicle Make : Toyota
I especially liked the e-mails that were sent every so often, keeping me aware of the progress in fixing my car. Kadel's did a superb job of repair.
10/15/2016
Cathy N. VERIFIED CUSTOMER
Vehicle Make : Honda
Justin did a great job! He listened to my concerns and made every effort in making my car new again! I would definitely refer this place in Tualatin.
10/14/2016
Jorge G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Im very happy with the results on my dodge charger. But i have a couple things to say. The left side fender (the one that needed to be repair) i can see swirl marks and im pretty sure its because when it was getting polish they went to rough on it. I didnt like to see that. On direct sun light its a lot more visible, it also looks a little lighter compared to the paint. And the other thing is on my spoiler theres two or three stain marks that werent there before i went to drop it off to you guys. I tried to clean it but its on the paint. It looks faded. Those are my two concerns. Is there any way to fix it?.
Other than that it looks great.
10/12/2016
Antonette O. VERIFIED CUSTOMER
Vehicle Make : Honda
Car looks great. Staff are warm and friendly.
10/11/2016
Joyce M. VERIFIED CUSTOMER
Vehicle Make : Ford
The only comment I have to make is that I requested that my husband be contacted, and also an email sent to me since I was out of town. He didn't get any calls, but I did get the emails. I left the car on the 15th. The emails on the up dates kept saying next week, even though it was "next" week when I received them. I think it would be better to give approximate dates, as it was a bit confusing.
Thanks, Joyce Skogen
9/25/2016
Robert C. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Kadel's did a great job keeping me updated on my repair process, and my car looks fantastic.
9/22/2016
Cameron W. VERIFIED CUSTOMER
Vehicle Make : BMW
Very professional. Timely and courteous service with proactive status updates
9/14/2016
Sharon H. VERIFIED CUSTOMER
Vehicle Make : Ford
they are very efficient and courteous they were very helpful they explain everything to me I needed to know
they and they came and got me to go get my car I would suggest them to anyone I know
9/13/2016
**** W. VERIFIED CUSTOMER
Vehicle Make : Mercedes
Your customer service was great. The work you did is beautiful and very appreciated. I'd be happy to recommend you to anyone needing auto body repair.
9/8/2016
Arthur P. VERIFIED CUSTOMER
Vehicle Make : Honda
The repair was done in a timely manner. Staff was friendly.
9/5/2016
Scott I. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very Professional service - Justin Langley kept me updated through the whole process
9/3/2016
Connie J. VERIFIED CUSTOMER
Vehicle Make : Subaru
Friendly, courteous, on time, and keeping me informed as to how the repair was progressing are some of the reasons that I was so pleased with the service. Even as I entered the facility, I had a sense that this business was run with customer care in mind. Not that i have money to invest, but I even had the thought that I would like to invest in such a company.
Thank you and be sure to thank all the workers behind the scene.
8/28/2016
Joan R. VERIFIED CUSTOMER
Vehicle Make : Kia
This is the second time I have used you and I have been very satisfied each time. You are courteous and prompt. You also kept me informed of the progress of the repairs in a timely manner.
8/12/2016
Randy D. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Really helped me out by taking me home in the morning and giving me a ride back to the shop in the afternoon...even got a car wash and vacuum. Really appreciated that! This sort of service for a small repair will bring me back again.
6/18/2016
James E. VERIFIED CUSTOMER
Vehicle Make : Subaru
Everybody was very nice. The greeter at front desk pleasant and competent, both adjusters were concerned and on top of things. Justin Langley very respectful and knowledgeable. He took care of a couple post visits smoothly. I would recommend this particular Kadel's to a fiend. Thank you, Jim
6/7/2016
Richard H. VERIFIED CUSTOMER
Vehicle Make : Kia
The customer service and work completed on my Kia were exceptional. From start to finish the Tualatin Kadel's was helpful, professional, and timely. I appreciate all they did and would highly recommend them to my friends and family. Thank You!