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Real Reviews from VERIFIED CUSTOMERS
Samuel N. VERIFIED CUSTOMER
Vehicle Make : Mazda
Superb service. Mr. J. Cellar was extremely helpful in getting my car fixed in record time. JOB WELL DONE,
3/17/2019
Amy N. VERIFIED CUSTOMER
Vehicle Make : Dodge
JC was great! Fast service and good quality. Thank you so much!
3/9/2019
Ema G. VERIFIED CUSTOMER
Vehicle Make : Ford
Per
2/28/2019
Carlos R. VERIFIED CUSTOMER
Vehicle Make : Hyundai
My damaged car was professionaly repaired and restored to like new condition.
2/24/2019
Reynaldo S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Not completed when promised.
2/19/2019
Eva G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Everyone there treated me very kindly and were all very knowledgeable with any questions that I had.
2/18/2019
Ismael P. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good work
2/12/2019
Alejandro D. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Nobody wants to experience a collision, but having a great experience with the team from Hacienda Collision center made it a whole lot better. Great job to Eli and team. Two thumbs up ????
2/6/2019
Rebecca E. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I think it would be nice if the customers car was washed before pickup.
2/6/2019
Rosie R. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
With the exception of having a little trouble with getting a rental car, everything went really good.
2/3/2019
Christine C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very good job
1/31/2019
Ignacia C. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This is my 2nd visit to the facility and they never disappoint taken very good care of my repair and went the extra mile to keep it fully clean
1/30/2019
Eva R. VERIFIED CUSTOMER
Vehicle Make : Honda
?????????
1/18/2019
Anibal B. VERIFIED CUSTOMER
Vehicle Make : Honda
When i went to pick up my car everything was awesome omar was really helpful and friendly. And repair was amazing got a bas finish on one part of the paint but they fix it in 20 minutes. But the day i went to leave car i dont remember the name of the geico representative but he wasn't very friendly but it was okay. Thebonly one that i did not like at all is the front desk receptionist she always has actitude not polite at all i went 3 times evry time she was mad/ on a bad mood. Thank you hacienda for your nice work
1/4/2019
Daniel C. VERIFIED CUSTOMER
Vehicle Make : Kia
The follow up was terrible, I even called when the repairs exceeded estimate and the follow up continued to be poor. I informed my representative how important it was to have the car completed by Thursday and he was confident it would be completed and he would call me by 1pm to confirm, he never did and I called a couple of times, left a message with no return calls. I finally called and asked for the manager and was helped. The car was completed however the stress was not warranted. You would be a better place of business with better customer service. Next my 18 year old daughter felt very uncomfortable with the receptionist, attitude, angry? Again customer service is everything to most businesses.
12/14/2018
Carol M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
My car is even better than new!
12/14/2018
Adolfo R. VERIFIED CUSTOMER
Vehicle Make : Ford
Thanks to everyone especially Omar.
12/11/2018
Joseph L. VERIFIED CUSTOMER
Vehicle Make : Toyota
Omar was very patient and allowed a thorough inspection of my repairs.
11/23/2018
Maria N. VERIFIED CUSTOMER
Vehicle Make : Honda
The front desk receptionist is not professional or customer service oriented
11/21/2018
Jose M. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great job
10/30/2018