Love Bill and entire staff at Ron carter Alvin collision center
10/29/2016
Natalie B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Had a great experience. They were fast and very accommodating during the time of fixing my vehicle. No complaints
10/28/2016
Stephen H. VERIFIED CUSTOMER
Vehicle Make : Mercedes
James H is a wonnderful customer service rep. He kept me informed and isa very nice and polite man.
10/26/2016
Susana D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Eveything was great. They did an excellent job om my car. It looks brand new. Also, Mr. James Hebert was wonderful. He was on top of things, communicated with me in a timely manner and was very professional!
9/15/2016
Eva C. VERIFIED CUSTOMER
Vehicle Make : Ford
My car was returned very dirty and a scratch on the drivers door handle. I didn't have any nicks in my paint and now have a few.
9/13/2016
Jeddy R. VERIFIED CUSTOMER
Vehicle Make : Honda
I bought 2 used cars and took one of my car there for body repair before the honda and never had any problems. Only thoughts I have is for ya'll to keep up the good work.
9/10/2016
Kenneth B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
The riderside parking light is not mounted properly. Will return this week for repair.
9/4/2016
Vicki C. VERIFIED CUSTOMER
Vehicle Make : Toyota
The quality of the repair to the ding in my drivers door is poor. I wish it was done with the same quality as the front of my car.
8/25/2016
Ofelia A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Thank you!!
8/2/2016
Dorthia A. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent service and very friendly and informative staff! Thank you.
7/28/2016
Inran S. VERIFIED CUSTOMER
Vehicle Make : Toyota
Bumper was not done the it was, I even show pictures to Bill, but he just don't listen to to me. Very unsatisfactory service.
7/15/2016
Wilbert L. VERIFIED CUSTOMER
Vehicle Make : GMC
great job. Your team helped us thru the process and answered all my questions. They were friendly & professional. Thank you for all that you do for your customers.
7/9/2016
Barry N. VERIFIED CUSTOMER
Vehicle Make : Acura
There automated system that sends out updates is totally inaccurate. And, the shop did not have the computers needed to reset a computer error on my dashboard. I would not take an Acura there again.
7/8/2016
Paul L. VERIFIED CUSTOMER
Vehicle Make : Dodge
My wife and I have always been pleased with Ron Carter and their service. I have purchased many cars from you and will continue to do so. When my wife smiles I am very happy and with your staff and Joey E. all is well in our home. Thank you,
Paul L
6/29/2016
Luis Z. VERIFIED CUSTOMER
Vehicle Make : Hyundai
They did a very good, and quick job. We were very satisfied with the work that was done. Will definitely take our car back there again.
6/23/2016
Mandy M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everything was great. No problems
6/17/2016
Larry M. VERIFIED CUSTOMER
Vehicle Make : Cadillac
Thanks to James and the administrative assistant at the front desk (sorry cannot remember her name) of the collision center, this was a very pleasant experience. Too bad the Ron Carter on FM 528 was not as helpful and attentive to details to assist us in getting the necessary repairs through the insurance company due to weather damage, instead wanting to charge us $3,000 out of pocket.
6/1/2016
Tiffany T. VERIFIED CUSTOMER
Vehicle Make : Toyota
Very happy with the service I received, James Hebert was very professional and kept me up to date on the process of my vehicle. Would definitely recommend this shop.
5/27/2016
Craig M. VERIFIED CUSTOMER
Vehicle Make : Ford
First, I was called and told my car was ready for pick up. When I arrived and looked inside my car I was appalled at what I saw. My car was filthy, the seat had grease all over it. The retractable sun shade was dirty , and there was boot marks all over the interior. I was told it would be cleaned up if I had time. I had time. When it came back. The back seat had a hole in it, and the retractable sun shade had three holes in it. I was furious. I was informed that it all would be taken care of. I had to wait two days for a rental car, which ment I had to to take two days off from work so that something that should have been done correctly the first time would hopefully be done correctly the second time. Then to top it all of my insurance company was submitted a supplemental claim from Ron Carter for repairs that that were needed because of damage done by the technicians. Unbelievable. I'm extremely disappointed in Ron Carters auto body repair service.