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Real Reviews from VERIFIED CUSTOMERS
Dawna G. VERIFIED CUSTOMER
Vehicle Make : Subaru
Great body work on my vehicle; many thanks; excellent color match.
4/4/2018
Helen B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very friendly. Always kept me updated on the status of my car. Thank you for everything.
3/31/2018
David K. VERIFIED CUSTOMER
Vehicle Make : Jeep
Loved the service and how quick it got done!
3/29/2018
Michelle H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent customer service. Estimated work completed in a week but no..... the work was completed in 3 days total. Wow! Thank you!
3/27/2018
Kimberly R. VERIFIED CUSTOMER
Vehicle Make : Audi
excellent service!
3/24/2018
Robin D. VERIFIED CUSTOMER
Vehicle Make : Honda
Wow, EXCELLENT customer service, thank you SO MUCH!!!
3/17/2018
Scotty M. VERIFIED CUSTOMER
Vehicle Make : GMC
Their quality of work is the best I’ve seen they took my 2002 gmc 2500 and turned it brand new it looks better right now thanks to paceline than it did when I bought it if you’re needing body work done or anything paceline is the way to go
3/16/2018
Justin H. VERIFIED CUSTOMER
Vehicle Make : Ford
Charles and Danica both exceeded my expectations!
3/16/2018
John D. VERIFIED CUSTOMER
Vehicle Make : GMC
Went into paceline to get a bumper replaced and when I got my car back they completely detailed and washed my vehicle I was so impressed never had that done by collision shop five stars will recommend to anyone I know thank you so much for the experience paceline! Y’all about a day maker!
3/10/2018
Derek S. VERIFIED CUSTOMER
Vehicle Make : Honda
Great folks and great work at the Slide location in Lubbock.
3/10/2018
Christopher M. VERIFIED CUSTOMER
Vehicle Make : Jeep
Love the fact that i was kept in the loop about repair progress on my vehicle. I never once had to call and check in and wonder what was going on. I was always informed thoroughly. Great service and i will defiantly use again.
2/17/2018
Timothy T. VERIFIED CUSTOMER
Vehicle Make : Ford
Looks great. Thank you for making things right.
1/27/2018
Lori B. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Quality of product was great. The people were exceptional. However, attention to detail was lacking. Missing parts and a few small items were not completed. I don't know that I would suggest using you to a friend in the future
1/27/2018
Lissa E. VERIFIED CUSTOMER
Vehicle Make : Nissan
I very much liked receiving updates on the progress of my car and the very helpful manner of the staff in returning my to me and turning in the rental car.
1/26/2018
Vivien I. VERIFIED CUSTOMER
Vehicle Make : Toyota
I appreciated the email updates, especially since I live in a different town. Bryce went above and beyond normal customer service: he stayed until after closing time so I could drive in after work to pick up my vehicle, and then stayed to call Enterprise so they could pick up their rental. Hopefully a deer won’t hit my car again, but if anything else happens I won’t take my car anywhere else but this shop. Completely professional and each team member was courteous and helpful. Overall a terrific experience.
1/20/2018
Taylor K. VERIFIED CUSTOMER
Vehicle Make : GMC
The constant communication was great and the timeliness is greatly appreciated. My vehicle looks great!
12/9/2017
Kelsey F. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everyone was extremely helpful and friendly from the moment I walked in the door. They made the repair process so easy and quick. I would definitely use Paceline again.
12/8/2017
Corey M. VERIFIED CUSTOMER
Vehicle Make : GMC
Great communication and workmanship and excellent customer service all the way around. Thank you guys!
12/1/2017
Richard M. VERIFIED CUSTOMER
Vehicle Make : GMC
You guys are awesome, fast, and accurate. I expected my vehicle to be in the shop a week or 2, but it was there a day.
11/22/2017
Lisa C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
They were amazing, received daily updates on my vehicle, couldn’t have asked for better service. My Suburban looks great!!!
11/16/2017