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Real Reviews from VERIFIED CUSTOMERS
Matthew H. VERIFIED CUSTOMER
Vehicle Make : Subaru
Quick, easy, quality work. It's hard to ask for much more.
6/21/2019
Dirk K. VERIFIED CUSTOMER
Vehicle Make : Dodge
Very inpressed with timeliness and quality of work completed!! Thank You!
6/14/2019
Cynthia T. VERIFIED CUSTOMER
Vehicle Make : Ford
I was treated with ultimate respect and profession
4/25/2019
Bill D. VERIFIED CUSTOMER
Vehicle Make : Kia
They were great as always
4/11/2019
Stephen G. VERIFIED CUSTOMER
Vehicle Make : GMC
Good job. Appreciated your calls to inform us about the status of repair.
3/27/2019
Kathy M. VERIFIED CUSTOMER
Vehicle Make : Lexus
I loved getting the emails giving me updates on how the car was progress in repairs. Then i picked it up and it had been cleaned inside and out. It certainly made me feel like they really appreciated my business.
3/15/2019
Dennis K. VERIFIED CUSTOMER
Vehicle Make : Ford
Excellent customer service.
3/15/2019
Tammy W. VERIFIED CUSTOMER
Vehicle Make : Lexus
Abra was great and keep me informed on the status of my car repairs daily. They were friendly and professional. My car repairs look great! Chelsea was very accommodating, cheerful, informative and great to work with!
3/14/2019
Wade H. VERIFIED CUSTOMER
Vehicle Make : Dodge
The work done at Abra in Ellensburg is incredible. Always professional and my truck looks brand new. They were ahead of schedule. I love talking with everyone. Jamie is a sweetheart. Tyler is professional and does a fantastic job explaining the process!
3/2/2019
April G. VERIFIED CUSTOMER
Vehicle Make : Jeep
Answered all my questions and my calls! Super efficient in getting me copies of all documents sent to the insurance adjuster. Super friendly when i picked my car up and explained some of the repair in detail as well! thank you so much!!
2/15/2019
Nancy K. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great experience, from the front desk, customer service and end product. Yes it was expensive, but nothing is cheap anymore. Matt was very attentive, kept me informed of the process, which was very appreciated. Matt was very friendly and professional. My car turned out fantastic. A job very well done. Thank You All. I would definitely recommend your service. Nancy K
1/10/2019
Christine C. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I am thankful for a quick and professional job on my vehicle as well as helping me with a small dent that took your service man about ten seconds to pull out with his plunger. He didn’t have to try but he did and for going above the call of duty I will always be a strong positive advertiser for your service to anyone who needs it. Thank you again for a great job!
1/1/2019
Michael C. VERIFIED CUSTOMER
Vehicle Make : Ford
Amazing turn around time!
12/23/2018
Bill O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Very straightforward process; done on my schedule and for less than the estimate. I always use the for my repairs because they are done righ
11/10/2018
Tiffany P. VERIFIED CUSTOMER
Vehicle Make : GMC
Could not be happier with my service from all of you! From the office to the shop everything was top notch! Thank you for staying in contact with me the entire time and following through with all your timelines. Very much appreciated and highly recommend!
10/6/2018
Oren G. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great Fit and Finish. Reason labor and part costs. No surprises. Will be back with further work as need arises
9/22/2018
Ian Q. VERIFIED CUSTOMER
Vehicle Make : Subaru
Tyler and his team did an excellent job communicating and repairing my Subaru. The job was even completed early! Well done! Exceeded my expectations.
9/14/2018
Eric S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Great work and they worked with me on the delivery of the vehicle.
9/2/2018
Teresa F. VERIFIED CUSTOMER
Vehicle Make : Volvo
The entire team went above and beyond! Tyler's professionalism, attention to detail and friendly customer service exceeded our expectations. The workmanship was excellent and my car looks good as new. Not to mention, it was extremely clean inside and out when I picked it up! Definitely, will recommend Abra in Ellensburg to others in the Kittitas Valley- thank you!
8/28/2018
Gary W. VERIFIED CUSTOMER
Vehicle Make : Ford
Hi all. The work looks great, good job! I was just disappointed I couldn't hang onto the broken and unusable headlight assembly, without an extra $103 charge. The Valley Ford estimate said there was no charge for it. I understand that's what y'all were charged. I wrote to Ford Motor Co., thought maybe they could explain the differences. Thanx for the good job, no contact needed...…………..G
8/21/2018