I would not trust anyone else to do auto body work on any vehicle I own. The people there are very accommodating and the work done is professional This time I actually felt my car was better than new
11/1/2018
Stanley C. VERIFIED CUSTOMER
Vehicle Make : Jeep
No one has called me to tell me my car is ready for pick up.
10/30/2018
Brian D. VERIFIED CUSTOMER
Vehicle Make : Ford
Great experience an all levels. The staff I interacted with were professional and acted with integrity. I felt they treated me like an old friend and with integrity. Excellent communication throughout every phase. I would say you have built a customer for life.
10/13/2018
Kelsey P. VERIFIED CUSTOMER
Vehicle Make : Toyota
Excellent Customer Service and Body work! I will definitely recommend.
10/11/2018
Abrha W. VERIFIED CUSTOMER
Vehicle Make : Honda
I found 3 minor defects and I already pointed out those defects and I am expecting those will be corrected as soon as possible.
9/26/2018
Gena C. VERIFIED CUSTOMER
Vehicle Make : Pontiac
After opening opening closing the door for a few days, the inside of the door has almost completely separated from the outside. I have had to take the day off work on Monday to return the car to shop sand try to get the door fixed. Also, the clear coat ran around the door handle the paint people had already left even though the shop didn't close for another 45 minutes. I needed the car so I didn't want to leave it another day and I have to take it back to get it fixed. Now i'm losing a day of work because of poor repairs.
9/9/2018
Craig P. VERIFIED CUSTOMER
Vehicle Make : Nissan
It looks as if ABRA did a good job with repairs. I liked getting daily updates. It took much longer than I was originally told it would take; however, good reasons/excuses for the delays were given each day. I would rather have it done right than done quickly; however, it probably would be a good idea if ABRA wouldn't give a "hopeful" completion date and make it sound as if that date would be the real completion date unless something unusual came up, and start telling the vehicle owner at the time of drop-off the completion could take a lot longer. That is acceptable. I made plans to have my car back on the original date given because I believed what they originally told me. When that date was delayed, that seemed reasonable. They did say it could take a little longer if something didn't come back on time, but there were several delays, each taking awhile. Tell the owner up front that the vehicle could take a week or even more after the date they hope to have it done. I do think that the repairs appear so far to be done well.
9/1/2018
Angela M. VERIFIED CUSTOMER
Vehicle Make : Mitsubishi
Job completed and well done . Always inform about how the work was coming alone. Thanks great job !!!!
8/25/2018
Joseph W. VERIFIED CUSTOMER
Vehicle Make : GMC
Well done job. Beautiful work. I couldn’t even tell where my damage was on my vehicle. Absolute perfection. People were kind sweet understanding just pleasant all around.
8/24/2018
Janie B. VERIFIED CUSTOMER
Vehicle Make : Honda
Very well pleased looks like a new car thanks again
8/23/2018
Patsy S. VERIFIED CUSTOMER
Vehicle Make : Nissan
Debra was great keeping me informed!!! Really appreciated getting my car early fri.
Great service!
8/18/2018
Tod E. VERIFIED CUSTOMER
Vehicle Make : Jeep
Good experience thank you
8/9/2018
Victor C. VERIFIED CUSTOMER
Vehicle Make : Mercedes
The team did great with keeping me updated on the status of the car which is very appreciated. Everyone that I personally spoke with was knowledgeable and had great customer service. The work was well done and also done in a timely manner. Will definitely be coming back if I ever need body work done again. Highly recommend Abra!
8/4/2018
Janet S. VERIFIED CUSTOMER
Vehicle Make : Kia
Great job with the car. Looks like it did when I bought it.
7/31/2018
Jonathan P. VERIFIED CUSTOMER
Vehicle Make : Jeep
Very timely service. My representative Debbra was very thorough and kept me in the loop through the entire process. I appreciate the thorough care I received and will highly recommend you guys
7/27/2018
Donna H. VERIFIED CUSTOMER
Vehicle Make : BMW
I appreciated the updates informative by me of the progress for my car. The staff I spoke with were very professional and helpful.
7/12/2018
Heriberto V. VERIFIED CUSTOMER
Vehicle Make : Lexus
Excellent service!
7/10/2018
Pete W. VERIFIED CUSTOMER
Vehicle Make : Ford
Very fast professional service extremely satisfied!
7/3/2018
Jonathan H. VERIFIED CUSTOMER
Vehicle Make : Ford
I was blown away with how good the repairs looked as well as the incredible communication I had during the whole process.
6/29/2018
William M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very professionaly done and scheduled to meet my needs