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Real Reviews from VERIFIED CUSTOMERS
Tom &. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Fast service and very friendly staff
8/19/2016
Robert O. VERIFIED CUSTOMER
Vehicle Make : Hyundai
I appreciated the almost daily reports on the progress made with the repairs to my car. Your staff did a great job in communicating things to me.
8/18/2016
Agnes S. VERIFIED CUSTOMER
Vehicle Make : Pontiac
I love what they did to my car it looks like it was never hit thank you guys
8/12/2016
Steven H. VERIFIED CUSTOMER
Vehicle Make : Mazda
everyone there was really professional and showed that they cared. especially Angela. she alone is the reason I would use ABRA again
7/30/2016
John R. VERIFIED CUSTOMER
Vehicle Make : Jeep
I appreciate all the effort put in on my Jeep. It's sure nice to have found a shop that takes pride in a job well done. Thanks to whole Red Wing crew!
7/30/2016
Cheyenne S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
I'm very impressed with how updated Angie kept me about my car. Thank you so much!
7/22/2016
Allison K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I will be highly recommending ABRA to my friends and family if they should ever need auto body work! The text message updates and phone call updates from Angie were very much appreciated. My car looks and runs as though it is brand new again!! I'm also very thankful ABRA offered to pop the dent out of my passenger door for a small additional expense although it was unrelated to the accident that caused me to bring my car in. The team also worked quickly to ensure I had my car back by the time I wanted it so that I could leave for vacation by the time I was hoping to. Very impressed with the service overall! It also looks as though the interior of my car was vacuumed, which was an unexpected and pleasant surprises. Thank you!
7/22/2016
Vijay R. VERIFIED CUSTOMER
Vehicle Make : Honda
Angie in ABRA Redwing branch was very helpful. However, I was not very impressed by folks at the Rochester branch. ****) I dropped off my van on the 11th of July at Rochester ABRA. The van was not inspected for other dents/scratches when I dropped it off. I got a call from ABRA soon after asking me if it was okay for them to transport the van to their redwing branch as they were short staffed. I agreed to it. I was told I will get the van back on Wednesday the 13th of July or Thursday the 14th of July. 2) I contacted Angie at ABRA redwing to check on the status a couple of days later. She was honest and told me that this will take longer and the work will be completed only by the 18th or 19th of July. She was helpful and patiently answered all my questions. 3) When I went to get the van back on the 19th from Rochester ABRA, I noticed scratches in the front bumper right side. I asked them about it as I did not recall seeing that when I dropped the vehicle back. The person was polite and told me that they had made a note of it during the initial inspection. However, the inspection was not done and documented when I was physically present and I am not very happy about that. I still feel those scratches were not present when I dropped the vehicle off. 4) the vehicle was driven from redwing to Rochester and I had to ask money for gas expenses as I was not reimbursed without me asking. Overall, Angie was nice but I am disappointed with the other things.
7/21/2016
Chelsey F. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great customer service, and always updated on what was going on. Thank you!
7/16/2016
Laura H. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Everything looks good as new!
7/15/2016
Polyxene V. VERIFIED CUSTOMER
Vehicle Make : Jeep
Angie was really professional by keeping me updated with repairs
7/15/2016
Susan G. VERIFIED CUSTOMER
Vehicle Make : Ford
Not only did you do a superb job on the door, but I was blown away with the excellent detailing you did on both the interior and exterior of my Edge. Living in the country on dusty roads my car takes a beating and you made it look brand new! I would recommend you to anyone! Thanks again!
7/9/2016
Tim S. VERIFIED CUSTOMER
Vehicle Make : Ford
Friendly, timely and professional.
7/6/2016
Jenny S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
My car was cleaner when I got it back than when I took it in!
7/6/2016
Robert T. VERIFIED CUSTOMER
Vehicle Make : Chrysler
We appreciated the updates along the way. That removed any angst regarding timing and conditions. In addition, Angie's handling of communications with the insurance company made things easy for us. Thanks. Giving you a 10.
7/2/2016
Jenny S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Angie was very nice and helpful. She helped me get in contact with my insurance agency and kept me update to on the progress of my car. Overall it was a great experience and I will definitely be going back if I'm in need of any future repairs!
7/2/2016
Robin S. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Excellent service and work. Thank you!
6/24/2016
Matt B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Easy
6/24/2016
Jeff S. VERIFIED CUSTOMER
Vehicle Make : Honda
Everyone was very helpful and committed toccorrecting the issues with my car.
6/23/2016
Michael B. VERIFIED CUSTOMER
Vehicle Make : Dodge
Highly satisfied!!!!! Great customer service!!!!! Would recommend friends and family!!!!
6/18/2016