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Real Reviews from VERIFIED CUSTOMERS
Christopher B. VERIFIED CUSTOMER
Vehicle Make : Subaru
The people at service king were very helpful and did a very good job repairing my car.
3/28/2019
Michael D. VERIFIED CUSTOMER
Vehicle Make : Buick
I've always had a great experience at Service King. I'm very satisfied with the quality of the work.
3/20/2019
Richard W. VERIFIED CUSTOMER
Vehicle Make : Toyota
excellent service,completed earlier than expected,vehicle looks better than when purchased
3/19/2019
**** M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Did a great job - very nice people
3/14/2019
Natascha D. VERIFIED CUSTOMER
Vehicle Make : Ford
Miguel was great. Staff was professional and pleasant. Work was done very quickly and I am pleased with the work. They worked well with me and my insurance and made it all very stressless.
3/12/2019
Doreen R. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
I'm pleased with the outcome of my repairs to my vehicle. The repairs took a little longer than 1st promised date, but did a great job. It hasn't been 24 hrs.,as of yet, but I'm glad to have my "baby back". Justin kept me informed and updated about progress. Truly appreciated his professionalism and nice guy. Thank you and God bless.
3/5/2019
Leslie M. VERIFIED CUSTOMER
Vehicle Make : Honda
Justin the Service Rep was great! He kept me informed on all activity during my repairs.
3/2/2019
Patrick V. VERIFIED CUSTOMER
Vehicle Make : Toyota
Amazing way to do business
2/24/2019
Matthew M. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Great service
2/22/2019
Greg G. VERIFIED CUSTOMER
Vehicle Make : Toyota
Great service
2/20/2019
Madhu P. VERIFIED CUSTOMER
Vehicle Make : Honda
Service was excellent and more responsive. Repaired car like new car. Thanks
2/17/2019
Malgorzata K. VERIFIED CUSTOMER
Vehicle Make : Chevrolet
Very satisfied.
2/13/2019
Lin R. VERIFIED CUSTOMER
Vehicle Make : Jeep
Great Job! Robert kept me involved and informed every step of the way.
2/12/2019
Mark L. VERIFIED CUSTOMER
Vehicle Make : GMC
Everything looked great just need my hood adjusted and wash was kinda lazy but great staff overall
2/6/2019
Lawrence G. VERIFIED CUSTOMER
Vehicle Make : Mercedes Benz
Robert was amazing. His communication with me was incredible!! I would gladly recommend Setvice King. Thank you for the wonderful customer service!!
1/26/2019
Alyssa D. VERIFIED CUSTOMER
Vehicle Make : Hyundai
This was the first ever time I've ever dealt with a situation like this with my car. Initially my car was hit in my drive way so I was able to get me deductible waived. The original Gieco service member for Gieco itself was really great. Also the fill in for Miguel was awesome too. The lady at the front seems bothered to do her job honestly.. Texting or doing whatever on her cell.. I felt no welcome or even a sincear attitude from her at all which is really uncomfortable to say the least. I was told my car would be ready later than it was.. Which was over the Christmas holiday. I was out of town visiting my family when I got the call and came back early to pick up my car. The BDS sytem check went back on and back I went to the shop. I was put into a rental that quite frankly I didn't enjoy at all. I have an suv for a reason and being given a compact car was really inconvenient for my life style. Picked up my car again and the BDS came on again. I chose to have my car with me over that weekend and come back and get a rental AGAIN while my car was taken to the dealership. I work in Placerville full time . when I got the call that my car was ready I told Justin that I wouldn't be able to bring it in that moment because I had clients. He then proceeded to tell me that "We really need to get you out of that rental.. It's on the shops dime". I didn't even know how to Respond. As a client that's highly offensive especially because the job wasn't fulfilled correctly the first time resulting in me leaving my family for the holidays to Just come home to this and still not have my car. The experience I had with Miguel was awful. I felt like he was just a robot with no real connection to his client.. His fill in Justin was AWESOME. And I'd rather have dealt with him the whole time. He at least made me feel like a person there. Not an inconvenience. I also specifically not only voiced that I didn't want to deal with him anymore.. But was told I didn't hand to... Yet.. The girl at the front pushed me through to him twice. I was really off put by my whole experience there.
1/23/2019
Gary V. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Worst experience ever. Horrible customer service from the gal at the front desk to the service writer who never returned calls or followed through. Not to mention. that the car was not repaired correctly and returned to service king 3 times but ultimately not repaired. Had to take to a specialist to fix the problem. Zero stars. Do not ever take your vehicle here.
1/22/2019
Mary M. VERIFIED CUSTOMER
Vehicle Make : Volkswagen
Car looks great and Robert was very professional and easy to work with.
1/19/2019
Boonmee K. VERIFIED CUSTOMER
Vehicle Make : Kia
Service King did a fantastic job on my car! It as if nothing happened. Thank you, Service King!
1/10/2019
Pamela L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
Great service and Justin was AWESOME. Thanks again.
1/3/2019