Due to the negligence of the insurance company, all of the necessary work was not ccompleted as required so that is being addressed and rectified now for a thorough compliance with completion.
2/6/2022
Tami L. VERIFIED CUSTOMER
Vehicle Make : Nissan
I put a new headlight on the left side and for some reason the one you put in is a lot dimmer then the new one I put in. Do I just need to buy another one for the right headlight?
12/24/2021
Jack G. VERIFIED CUSTOMER
Vehicle Make : Ram
A panel came off my truck ( feel off) tried to order that replacement part . Could not just get that part it was one of three parts that go's from one side to the other side of truck cost 280 dollars ordered part to make repairs. Instead of painting the hole replacement part I ordered and putting it on my truck they pulled!!!! The part that was missing off my truck (pulled off) and painted it and popped it on to my truck. My question is if it came off in the first place why!! Pop in a new replacement part back on a part it came off of in the first place??? Just so it could come off again? I've owned dodge trucks all my life never had a part fall off. Plus the manager thinks he just helping out was a big inconvenience for him I couldn't get him out of his chair to help me just to go. Look at the replacement part at your parts shop.he made me feel like I wasn't important an that I was a big inconvenience to him. Other than that I felt I was taken advantage of.
12/19/2021
Mary M. VERIFIED CUSTOMER
Vehicle Make : Jeep
They were great to work with. Clear estimate and work was done when promised.
10/23/2021
Wayne M. VERIFIED CUSTOMER
Vehicle Make : Ram
When I got there to pick up my truck cause they told me it was finished. It took me a untrained professional to tell the service manager that the bumper was very crooked and this was after I asked him to look at the number and tell me what was wrong with it and he said nothing. Then I waited 20-30 minutes for them to finish and I was late coming back to work. I was very displeased with the service, the customer service and the notifications.
10/15/2021
Taunya S. VERIFIED CUSTOMER
Vehicle Make : Dodge
Communication is the key - and they kept us informed with our repairs..
9/5/2021
Shaylise E. VERIFIED CUSTOMER
Vehicle Make : Dodge
Slow to fix vehicles. No updates provided. Literally had to call and hassle for updates or information
5/29/2021
Ronald B. VERIFIED CUSTOMER
Vehicle Make : Lexus
This was my second visit and everyone was very nice and pleasant to work with. The back bumper repair looks great.
Ron ****
5/4/2021
Ron T. VERIFIED CUSTOMER
Vehicle Make : Dodge
Body shop did a good job of fixing another body shops paint job, and replacing a part that attaches somewhere around lower radiator support.
Back to paint correction after 2 trips to original body shop they could not get it straight it was still cowled up. Body shop manager looked at the area and knew exactly how to correct it, the technician did a wonderful job of the correcting the area. Kudos to the body shop, they will get my body shop work as needed.
GREAT JOB !!!!!!!!!!!
3/20/2021
Randall W. VERIFIED CUSTOMER
Vehicle Make : Ram
the only thing I am not sure about is if they reset the windshield wiper sensor
2/18/2021
Gus C. VERIFIED CUSTOMER
Vehicle Make : Ram
My truck was gone through while it was there there was 80 more miles on the truck whenever I got it back then when I dropped it off I told them about parts that need to be put on the truck from a collision when I dropped it off that at the end were added which extended the stay I called about a recall and was told parts are not available the Mopar site says the parts are available
2/11/2021
James S. VERIFIED CUSTOMER
Vehicle Make : Ram
I brought my vehicle into the body shop to have insurance claim work done and I had them remove a dent that wasn’t part of the claim and the work done was outstanding. Very professional service you offer
2/2/2021
Todd O. VERIFIED CUSTOMER
Vehicle Make : Ram
Very satisfied
1/8/2021
Smiley S. VERIFIED CUSTOMER
Vehicle Make : Chrysler
Just needed it finished quicker but shipping delays is not their fault.
1/2/2021
Stephanie M. VERIFIED CUSTOMER
Vehicle Make : Ram
Kept me informed of everything and did the repair in a timely matter
10/28/2020
Allan N. VERIFIED CUSTOMER
Vehicle Make : Ram
Keep doing the great work all of you are very professional thank you
9/18/2020
John D. VERIFIED CUSTOMER
Vehicle Make : Jeep
I want to thank Kristine Blackburn the service advisor and Christy Weadon for the wonderful service and upgrade information I received while my vehicle was being serviced. Keep up your standards
9/4/2020
Mitchell C. VERIFIED CUSTOMER
Vehicle Make : Ram
I’d recommend them to my friends, if any of my friends need it.
6/3/2020
JEFF I. VERIFIED CUSTOMER
Vehicle Make : FORD
Russ did a great job!
8/28/2019
Shirley B. VERIFIED CUSTOMER
Vehicle Make : TOYOTA
They did a very great job. My car looks new again. Thanks Mac Haik