A few minor little things we have noticed since we picked up our car. The passenger seatbelt restraint feels way too loose like it is not fixed properly. A small spot of window tint on the driver side window was chipped off and there is a scratch on the glass window and it was not like that after the wreck. There is a couple of small scratches on the rear hard plastic bumper that were not there before the wreck but was not involved in the wreck so not sure how the scratches occurred.
3/31/2022
Mary A. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The personnel were very courteous and helpful. I I’m just disappointed at the outcome on some issues with the repairs.
3/30/2022
Gary S. VERIFIED CUSTOMER
Vehicle Make : Ford
It was Well done and quickly taken care of greatly to our satisfaction. Would definitely recommend Carolina Collision Centers to our friends. Great Job. Thanks so much. Much appreciated.
3/30/2022
Gloria R. VERIFIED CUSTOMER
Vehicle Make : Lincoln
The car looks great.
3/26/2022
Tara S. VERIFIED CUSTOMER
Vehicle Make : Nissan
They kept me up to date with the progress of my repairs. Excellent customer service. Repairs done to
perfection
3/26/2022
Christopher P. VERIFIED CUSTOMER
Vehicle Make : Ford
We had a great experience while dealing at Carolina Collision. We are spending the winter here from Nova Scotia, Canada; so having an accident this far from home was very upsetting. Wendy and Charlie were so very helpful and kept us informed as to the progress of the repair. Thank You.
3/18/2022
Christopher G. VERIFIED CUSTOMER
Vehicle Make : Jeep
The entire staff went out of their way to make sure everything was taken care of with my vehicle. They’re very knowledgeable and seemed genuinely concerned about my well-being
3/18/2022
Ramona P. VERIFIED CUSTOMER
Vehicle Make : Infiniti
Excellent service and customer service. I’m very pleased with the repair work.
3/12/2022
Robert L. VERIFIED CUSTOMER
Vehicle Make : Hyundai
The headlight was pointing down and I made sure that I asked him to have the headlight repaired, headlight is still pointing down also an area where there was tape to hold my fender on was not painted, looks like repair was not completed, not satisfied
2/27/2022
Fred S. VERIFIED CUSTOMER
Vehicle Make : Dodge
The replacement of my rear lift gate on my 2019 Grand Grand Caravan was very well done. From locating a used liftgate and having it delivered to the shop the next day. They called me to set up a time with an estimate of how long the change would take. The work was completed on time, lights, electric lift, lock/unlock, wiper and washer all worked like new. I would recommend them for any future repairs.
2/12/2022
Westley N. VERIFIED CUSTOMER
Vehicle Make : Subaru
Excellent work, fixed my car quickly and the staff is incredibly nice.
2/12/2022
Nadine B. VERIFIED CUSTOMER
Vehicle Make : Jeep
Everyone so very nice and that I drop my car off at the wrong place y’all offered to pick it up for me due to the fact I had to go to work! Thank you and I like that it was done fast with the repair Thank You Again Nadine
2/12/2022
Aaron S. VERIFIED CUSTOMER
Vehicle Make : Ford
They did an excellent job also excellent customer service.
2/5/2022
Lynn J. VERIFIED CUSTOMER
Vehicle Make : Ford
Very good
2/3/2022
Edward C. VERIFIED CUSTOMER
Vehicle Make : Toyota
Sent comments in earlier survey
1/28/2022
Kathy C. VERIFIED CUSTOMER
Vehicle Make : Ford
I needed a new hood for my 2018 Explorer because rust started to come through. It was covered under warranty thankfully. No one would be able to tell I had a new hood because they did a great job with the paint. Everyone I dealt with were very nice. Thanks!
1/7/2022
Kraig A. VERIFIED CUSTOMER
Vehicle Make : Ford
The service manager was very communicative. I felt he did his best to ensure the vehicle was repaired. He was upfront with me regarding the time it would take and he handled getting the car recall taken care of before pickup. Outstanding service!
12/29/2021
Jim B. VERIFIED CUSTOMER
Vehicle Make : Lexus
While 90% of the work is perfect they missed on spot
12/26/2021
Lisa B. VERIFIED CUSTOMER
Vehicle Make : Ford
Very cordial staff. Our incident was expertly handled with our insurance advisors.